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Communication as a Family Support Worker
Andere
Peter Massey
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Communication as a Family Support Worker
Door
Peter Massey
1. Body Language
1.1. Facial Expressions
2. Listening
2.1. Recording information accuralty
2.2. Taking notes/recording views/voices
3. Distraction
3.1. Using tools to make children comfortable to speak
3.2. Talk while driving or eating
4. Communicate with variety of different people
4.1. Children
4.2. Collegaues
4.3. Police
4.4. Healthcare workers
4.5. Schools
4.6. Extended family members
4.7. Charities
4.8. Social Workers
4.9. Service users
5. Signposting
5.1. Sharing information via email, flyers, text, paperwork
6. Advocating for children/families
7. Sharing information
8. Direct work - words and pictures
9. Verbal
9.1. Telephone conversations
9.2. Hosting meeting with familes and othert professionals
9.3. Talking to children
9.4. Speaking to other agencies
10. Written
10.1. Writing assessments
10.2. Reading assessments
10.3. Email
10.4. Text messages
10.5. Letters
10.6. Explaining to children/ people with LD, not using jargon
11. Visual
11.1. Showing videos
11.2. Information
11.3. Games
12. Communicate honestly and effectively
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