Concept mapping

1. Improving performance

2. PMO

2.1. Getting sh*t done

2.2. Being prepared

3. Tech

3.1. Sanitary ware

3.2. Hot and cold water system

4. Innovation

5. CI

5.1. Installation and maintenance

5.2. The writing process

5.3. Verbal storytelling

5.3.1. Sharing ideas and managing conflict

6. ENT

6.1. Leveraging differences

6.2. Being an active citizen