Our ambition for the NHS, for the citizens and for the patients who it serves and for the staff i...

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Our ambition for the NHS, for the citizens and for the patients who it serves and for the staff it employs is to transform: - their experience of the NHS - their relationship with the NHS - their outcomes from the NHS Door Mark Outhwaite Mind Map: Our ambition for the NHS, for the citizens and for the patients who it serves and for the staff it employs is to transform: - their experience of the NHS - their relationship with the NHS - their outcomes from the NHS

Mind Map: Our ambition for the NHS, for the citizens and for the patients who it serves and for the staff it employs is to transform: - their experience of the NHS - their relationship with the NHS - their outcomes from the NHS

1. In complex times the role of leadership is to keep the focus on the things that matter - not to make life for themselves and their staff more complicated!

2. We are relentless in equipping and supporting our staff and patients to do the first three - providing them with the tools and techniques - providing them with the data - providing them with the time - providing them with effective leadership - providing the permission and incentives to rise to make the changes

3. We are relentless in the pursuit of innovation: - in re-imagining services to eliminate harm and waste - to transform the experience of patients and staff - to transform outcomes for patients

4. We are relentless in the elimination of waste: - ££ - time - unnecessary complexity - expertise - goodwill

5. We are relentless in the elimination of harm whether caused by personal lifestyle choices or by the way we currently deliver services: - Physical harm - Mental harm - Harm to personal dignity

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