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Dell Door Mind Map: Dell

1. Order

1.1. Customer

1.1.1. Phone

1.1.1.1. Dell's 800 number

1.1.2. Internet

1.1.2.1. Dell.com

1.2. Sales Representative

1.2.1. Dell's order management system

1.2.1.1. Special features

1.2.1.2. Personal information

1.2.1.3. shipping address

1.2.1.4. Billing address

1.2.1.5. Credit card information

1.2.1.5.1. verified by Visa

1.3. Dell's marketing departement

1.3.1. Promotion

1.3.1.1. Limited Stock

2. Assemblage

2.1. Dell's production system

2.1.1. factories

2.1.1.1. Limerick, Ireland

2.1.1.2. Xiamen, China

2.1.1.3. Eldorado do Sul, Brazil

2.1.1.4. Nashville, Tennesee

2.1.1.5. Austin, Texas

2.1.1.6. Penang, Malaysia

3. Factory supply

3.1. Supplier logistics center

3.1.1. Factory stock management

3.1.1.1. Just in time management

3.1.1.2. Supply every 2 hours

4. Production

4.1. 16 Computer parts

4.1.1. Extern Suppliers

4.1.1.1. 11 Countries

4.1.1.1.1. China

4.1.1.1.2. Taiwan

4.1.1.1.3. Japan

4.1.1.1.4. ...

4.1.1.2. 30+ Companies

4.1.1.2.1. Samsung

4.1.1.2.2. Philips LCD

4.1.1.2.3. LG

4.1.1.2.4. ...

4.2. Codesign

4.3. Software

4.3.1. Microsoft

4.3.2. Norton Utilities

4.3.3. ...

5. Logistics

5.1. Shuttle Box

5.1.1. Label

5.1.1.1. Order Number

5.1.1.2. Tracking code

5.1.1.3. System type

5.1.1.4. Shipping code

5.2. Transport

5.2.1. Ship

5.2.2. Plane

5.2.2.1. Charters

5.2.2.1.1. 6 days a week

5.2.3. Local Post