7 Deadly Sins Of Poor Communication
Door Sean Murphy

1. Complaining
1.1. If you are complaining, then they can't complain. :-)
2. Excuses
2.1. They have a "blame thrower"
3. Exageration
3.1. Hard to find the truth
4. Dogmatism
4.1. Confusion of Facts & Opinon
5. 4 Fundamentals H.A.I.L
5.1. H- Honesty
5.2. A- Authenticity
5.3. I - Integrity
5.4. L - Love
6. Tools You Have
6.1. Register
6.1.1. What is the sound of your voice
6.1.1.1. Depth of sound
6.2. Timber
6.2.1. The way your voice feels
6.3. Prosody
6.3.1. The 'sing song' of our voice
6.4. Pace
6.4.1. The speed or slow or silence
6.5. Pitch
6.5.1. How its delivered
6.6. Volume
6.6.1. Ability to gain attention or create focus