Arteaga Quality Culture
Door Leo Gastelum
1. Plant identity
1.1. We stablished a plant logo competition (in progress)
1.2. Ones we have plant logo we can have an initiative logo too
2. Quality Guides
2.1. Stablished Quality guides to be repeative at the begining of all meetings in plant, just after Safety guides
3. Quality Hero
3.1. Start recognizing outstanding quality performance as part of your system to encourage all people to perform better and better all days.
4. Outstanding behaivor recognizing
4.1. Same as Quality Hero purpose of this is recognize all excelent performance in every aspect of the plant, not just Quality.
5. One to One interviews
5.1. Start asap specially with supervisor level
6. Quality and Customer Campaign
6.1. All plant needs to consciense in Quality and the impact of bad Quality and by focus in customer (internal and external).
7. Weekly 20-minutes Training
7.1. All weeks/ All people
7.2. Training in:
7.2.1. Safety
7.2.2. Health
7.2.3. Quality
8. Quality Meeting in Floor
8.1. Daily Focus Action Meeting
8.2. Weekly PPM Meeting
8.3. Discipline
9. Quality Culture Survey
9.1. Stablish a baseline
9.1.1. After this we probably modify intitiative with the needs
9.2. Make an evaluation after 6M
9.2.1. Yo know the impact
10. Leadership Training
10.1. Use New Lear leadership model
10.2. Use TED Talks material (leadership)
10.3. Invest in weekly sessions of 30 minutes with administrative people as a biggining
11. Quality week
11.1. Plant already have it scheduled
11.2. Help them with Hermosillo material
12. CI and Kaizen
12.1. Start asap
12.1.1. Safety
12.1.2. Ergo
12.1.3. Quality
12.1.4. Efficiency