Brightstar 7th Intranets and Portals Conference Key Themes
Content 2.0
knowledge flows
staff driven content
staff driven content
creating conversations
links to radical trust
Kaizen
use the long tail of business problems
don't try to solve the huge business issues in one go
find out what's bugging you and deliver simple solutions
Open Source is a real option
some of the solutions are mature
there are thriving communities
support is available
as is local deployment expertise
Sharepoint is ready
but...
it won't solve missing human factors in collaboration
and
it's a platform for service delivery
you have to implement it well for it to work
it integrates very well with other tools
get experienced people to help
there are lots of resources
Maturity and pragmatism
Trains, tickets and toilets
don't boil the ocean
Intranets are like David Brent
Radical Trust
a blog is an unexploded bomb
users will contribute
users will contribute
users will contribute
users will contribute
people don't deface things
Learning from each other
as Intranet professional
real success stories
and willingness to share failures and lessons learned
Intranet Leadership Forum
Web 2.0 concepts
the perpetual beta
'Facebook' concepts on staff directories
Usability, usability, usability
user centred design
rage and anger
listen and watch
