We’re proud to fully comply with key EU and global security and privacy standards. Thousands of organizations across the public sector, manufacturing, health and banking industries rely on MindMeister for secure collaboration.
Trusted by 10,000+ organizations in Europe
Meister servers are located in an ISO 27001-certified data center in Germany, meeting the highest security standards.
Meister tools don’t just have security features – they’re designed to be secure from top to bottom. Our platform is built using industry best practices to keep your data safe.
Security by Design
aWe build with Security by Design and Defence in Depth in mind to ensure protection of your data, even against sophisticated adversaries.
Third-party testing
We run a bug bounty program, have a public Vulnerability Disclosure Program, and execute regular whitebox and graybox pentests.
Secure software development
We review and test code – automatically and manually – at multiple stages. We monitor third-party components to quickly address vulnerabilities.
ISO 27001
We’re certified to ISO 27001:2013 – the leading global security standard – and follow strict internal security policies and processes.
DDoS protection in the EU
We use Cloudflare's servers in the EU for DDoS protection to effectively defend against attacks on the availability of our infrastructure.
Strict access management
We employ strict access management internally for an extra layer of security, ensuring employees only have access to what is necessary.
We provide your admins with powerful features to add additional layers of control and privacy to your organization's workspaces.
Import & export of data
Import and export your data securely at any time for greater convenience and peace of mind.
Restricted access to backups
We highly value your privacy internally. Meister employees can't access your data by default.
Role-based Access Control (RBAC)
Restrict access to certain features for team members and collaborators via permissions.
SAML SSO
Connect with any SAML 2.0 Identity Provider for an additional layer of control and security.
Two-factor-authentication
Enable 2FA to automatically verify users before they can enter your organization's workspace.
Account deletion
We value your right to be forgotten – read when and how data is deleted in our Privacy Policy.
Restricted access to backups
We highly value your privacy internally. Meister employees can't access your data by default.
To ensure business continuity, we're committed to providing a reliable platform and trusted experience.
Uptime & support
We offer up to 99.5% uptime and priority support, as well as a dedicated Success Manager for our Enterprise customers.
Status monitor
We know that accountability is key, so we provide full transparency into our real-time and historical platform status.
Daily backups
We do daily incremental backups and full backups every 30 days, with recovery procedures to restore services.
We chose MeisterTask and MindMeister because Meister prioritizes data security and data protection. Meister’s data centers are ISO-certified and all data is stored in Europe. This is invaluable for both our team and our customers.
JI
To make things as easy and transparent as possible, we've collated key resources for you. Browse, read and download our latest security & privacy documents.
Terms of service
AccessPrivacy policy
AccessVulnerability reporting
Report a bugDigital Services Act
AccessWhether you’re working solo or in a team, MindMeister helps you think, plan, and create with clarity.
