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Ways to Use Social Media
Sales/Marketing
Links (Blogs, Facebook, etc...)
Product Information
Product Announcement
Service
Customer Service
Technical Support
Billing
Feedback
Crisis Management
Notifications
Events (Hosted/Invite)
Calendar/Schedule
Reminders
Updates/Changes
PR
News
Crisis Management
Media (Photos/Videos)
Topics/Issues
Industry Info
Perspectives
Opinions
Brand-related
Thought Leadership
Recommendations
Promotion
Product Launch
Live Updates
Giveaways/Contests/Sweepstakes
Coupons/Discounts
Sponsorship/Donations
Recruitment
Employees
Vendors
Volunteers
Contractors
Consumers
Educational
Webinars
Conferences
Tips/Tricks
Articles
Question/Answer
Research
Social
Support Group
Forums
Comments
Research
Consumer Sentiment
Consumer Needs
Market Research
Competition
Jargon Trends
Brand Audit
