TWC #301 Technical Communcations

Genres of TC- CH1

E-mails/memos

Job Search Docs

Letters

Technical Defns & Descriptions

Websites

HTW Web: writing p570/Design p561

Tech Instructions & Manuals

Proposals

HTW Proposals p412

Reports

HTW Reports p454

Presentations

Characteristics of TC CH1

Rhetorical - persuade to act

http://rhetoric.byu.edu/encompassing%20terms/rhetoric.htm

http://rhetoric.byu.edu/Pedagogy/Rhetorical%20Analysis%20heuristic.htm

http://www.paradigmpublishers.com/resrcs/other/1594510857_otherlink2.pdf

http://apcentral.collegeboard.com/apc/members/courses/teachers_corner/32181.html

Audience centered - understand and address needs of particular audience

Transnational Audience, Language - target & official, Education-literacy rate, Common knowledge, Learning style, Politica & Law-trade & legal issues, political traditions & symbols, Economics -xchng rates, product value & service, Society - etiquette, social norms, Religion, HTW - Global Communication p228

Technology Oriented - multimedia environment

HTW-Conducting Mtgs Remotely p 324

HTW- Presentations p391

HTW- Wikis for Collaborative Writing p.72

Transnational - technology similar?

Ethical

http://managementhelp.org/ethics/ethxgde.htm

http://www.stc.org/intercom/PDFs/2009/200904_04-08.pdf pages 2-5

Research Oriented - dictated by purpose of document being produced

Professional - accessible, correct conventions, form & content, formal tone, informative

Transnational, Terminology, Clarity, Cultural /rhetorical differences, Localization, I18N, Globalization, HTW - Int'l Correspondence p265, HTW - Biased Language p47

Visual - increase clarity & meaning

HTW - Visuals p 552

Design Centered - document architecture - layout

Transnational - text R2L? & style

Concise - efficient, "healthy" statements

Transnational - clearly & localized

Activities of Professional writing Ch1

Planning

Researching

Organizing

Drafting

Pre-Drafting Strategies, Confirm purpose, Analyze Audience, Gather Info, Organize Info, sequential, HTW p507, chronological, HTW p68, order of importance, HTW p358, general vs specific, HTW p227, division into subcomponents, HTW p126, classification, HTW p126, cause & effect, HTW p66, comparison/contrast, HTW p85, spatial/w/ or w/out visuals, HTW p510, HTW - Methods of Development p329

Writing the Draft, Parts of the Document, Front/Introductory Information - title,cover image, date, byline, table of contents, exec summary, materials/parts lsist, addressed, defn's, alerts & warnings, Introduction, Body - core information, procedure, data, steps, End matter - conclusions, suggestions, final analysis - indexes/appendixes, glossaries, contact & follow-up info, Non-linear process, Drafting Body - 1st part written- complete coverage, organization, Drafting conclusion - summary, predictions, recommendations, judgements, Drafting Intro - Purpose/Objective, Scope, statement problem, bkgrnd info, organization overview, summary

Designing

Adding Visuals

Revising

Rewriting

Editing

Testing

Problem Solving - PSA - understanding situation and strategy to solve

Plan

Define Problem

Establish goals

Audience?

Ethics

Document format and delivery

Info have & need

technologies used & delivery

Research

Info needed & acquiring

Conduct research and gather info

Organize info

Evaluate - qty & quality

Draft

Confirm goals, delivery & format

Organize & draft

Design & Arrange

Add Visuals

Review

Test usability

Solicit feedback

Revise/Rewrite

Edit chk for correctness

Distribute

Attachments

Delivery

Confirm recp't

Successful?