A World Without Email (Thinking Outside the Inbox - There is no WE in email) #lawwe
Why did you do it?
Lack of productivity
Email is a ruthless delegation machine & your daily to-do list imposed by others
Mail jail
Too much email (newsletters, Q&A, announcements, status reports, Reply to All, etc. etc.) = Information Overload!
Not the best of collaboration & knowledge sharing tools
Private (closed team collaboration)
Not open & transparent enough
Not smarter enough (i.e. Reply to All, "political" emails, bullying, sense of guilt, selfishness)
Adopting social software as business tools
Don't have time!
Already busy processing daily email
It's for fun, not business! Really? Still?
How has it changed the way we work?
Increase of productivity
No more mail jail!
Knowledge is out there, flowing freely! I'm no longer the bottleneck
Open, public & transparent collaboration & knowledge sharing across the org. (self-serving)
Visibility & awareness
Smarter, more meaningful work
Others jumping in as well
Addressing expectations better through trust, openness, transparency
Reduced email by over 98% in 4 years
Use social software daily instead
Walk the talk!
Email no longer only one in town
How did you do it?
Announced it in Feb08 through blog posts
Positive reactions
Negative reactions
Studied my inbox to identify conversations
Except calendaring & scheduling events
Except 1:1 confidential / sensitive emails
Everything else OUT!
Started moving conversations away
Stopped replying to email
Started using social software tools to engage, 15 second rule: Sametime / IM, IBM Connections, Social Software Tools Suite (Internal / External)
Convinced AND educated others to make the move with me
Unsubscribed from newsletters, RSS as main source of info
Created "rules" (filters) to fight corporate spam
Tips on reducing email - Where do you start?!?
Don't reply to email!
The more email you reply to the more email you'll get back!
Apply the 15 second rule - Use Instant Messaging
Tell people about it - No more email for you!
Identify conversations
Group them all
Identify which ones to move out
Start moving them away slowly
Move content outside Inbox
Identify which social tools you'd use for those conversations (Use Cases), Blogs / Microblogs, Wikis, Social networking sites, Other social tools (file sharing, social bookmarking, tagging, community spaces, podcasts, etc. etc.)
Start making the move (the sooner, the better!)
Don't give up! Be stubborn & persevere!
Start today, not tomorrow... Today!
