organizational management
by jacky garong
1. MANAGER
1.1. controls the status quo
2. LEADER
2.1. change agents
3. THE HEART OF MANAGEMENT
3.1. IAP MANAGER
3.1.1. MIDDLE MANAGER
3.1.1.1. FRONT LINE
4. SKILLS
4.1. TECHNICAL SKILLS
4.1.1. HUMAN SKILLS
4.1.1.1. CONCEPTUAL SKILLS
5. THEORIES
5.1. CHAOS THEORY
5.1.1. SYSTEMS THEORY
5.1.1.1. SCIENTIFIC THEORY
5.1.1.1.1. THEORY X AND THEORY Y