1. Operational Plan
1.1. Product and service offers
1.1.1. Variety of ice cream flavours
1.1.2. All you can eat ice cream
1.1.3. Variety of ice cream models
1.1.3.1. Traditional ice cream
1.1.3.1.1. Blewah topping ice cream
1.1.3.1.2. Kacang ijo topping ice cream
1.1.3.1.3. Ice cream duren
1.1.3.1.4. Martabak ice cream (Markobar ref)
1.1.3.2. Western ice cream
1.1.3.2.1. Crepes ice cream
1.1.3.2.2. gelato
1.1.3.2.3. Sundae
1.1.3.2.4. Cone ice cream
1.1.3.2.5. Cake ice cream
1.1.3.2.6. Ice cream Maccaron
1.1.4. Culinary through cafe and bar
1.1.5. Self service ice cream
1.1.5.1. Modify your own ice cream
1.2. Management structure
1.2.1. Operational department
1.2.1.1. Ice cream/ counter staffs
1.2.1.2. Monthly machine mechanics
1.2.1.3. Waiters (optional)
1.2.2. Financial department
1.2.2.1. Cashier
1.2.2.2. Report maker
1.2.3. Marketing department
1.2.3.1. Social media controller
1.2.3.2. Customer relation
1.2.3.3. Marketing programmes
1.3. Customer care
1.3.1. Collect point membership
1.3.2. Event invitation through email or text
1.3.3. Ice cream making course
1.3.3.1. Ice cream machine maintenance tips
1.3.3.2. How to operate ice cream machine
1.4. Location and outlook of the company
1.4.1. Location
1.4.1.1. Jakarta
1.4.1.2. Jogja
1.4.1.3. Surabaya
1.4.1.4. Bali
1.4.2. Outlook
1.4.2.1. Cafe
1.4.2.1.1. Racing theme
1.4.2.2. Live music stand
1.4.2.3. Garden
1.4.2.3.1. Outdoor sitting
1.5. Operational Model
1.5.1. ?
1.6. Supplier strategy
1.6.1. Local supplier
1.6.1.1. Ice cream milk
1.6.1.2. food
1.6.1.3. Ice cream machine spare parts
1.6.2. International supplier
1.6.2.1. Ice cream milk
1.6.2.2. food
2. Financial Plan
2.1. source of capital
2.1.1. Personal Saving
2.1.2. Parents/ family
2.1.3. Bank loan
2.1.4. Investor
2.1.5. Sponsorship
2.2. Report
2.2.1. Cash flow
2.2.2. Balance Sheet
2.2.3. Break Even Point
2.2.4. Return on Investment
2.3. Financial report
2.3.1. Weekly
2.3.2. Monthly
2.3.3. Annually
3. Marketing Plan
3.1. Target market
3.1.1. Community
3.1.2. Family
3.1.3. School kids/ Students
3.2. Marketing strategy
3.2.1. Social media
3.2.2. Pamflet
3.2.3. Special event
3.2.3.1. School event
3.2.3.2. Birthday event
3.2.3.3. Family or personal party
3.2.3.3.1. Wedding
3.2.3.4. Ice cream festival- AEON BSD Jakarta
3.3. Competitive analysis
3.3.1. Baskin Robins
3.3.2. Magnum Cafe
3.3.3. Cornetto Ice cream
3.3.4. Walls Ice cream
3.3.5. Ice berg Pizza and Ice cream
3.4. Critical success factors
3.4.1. Location
3.4.2. Effective and efficient management
3.4.3. HRD
3.4.3.1. Effective quantity of employee
3.4.3.2. Quality of employee
3.4.3.2.1. Trustworthy
3.4.3.2.2. personal skills
3.4.3.2.3. Honest
3.4.4. Smart marketing
3.4.4.1. Media
3.4.4.1.1. Video vlog
3.4.4.1.2. Catchy social media advert
3.4.5. Financial stability
3.4.5.1. Sales forecast
3.4.6. Technology & equipment
3.4.6.1. Ice cream machine