Ethics for Knowledge management

1. Metaphors of knowledge management

1.1. Knowlegse managers rely on basic metaphors

1.2. As an ethicist in technology she points out basic metaphors in the fields

1.3. Hopes to provoke a a critical response

1.4. Container metaphors

1.4.1. Imply there is knowledge to be captures

1.4.2. Static form

1.4.2.1. written on paper

1.4.3. evolving form

1.4.3.1. discussion database

1.4.4. "Bucket o Knowledge"

1.4.5. carefully manage knowledge allowed into container metaphor

1.5. transfer metaphors

1.5.1. help visualize movement of knowledge

1.5.2. "moving" or "shipping"

1.5.3. "ill shoot a memo over tomorrow"

1.5.4. tend to prompt ethical issues to do with dynamic movement

1.5.5. focus attention on cooperation

1.6. Political mataphors

1.6.1. call attention to power and control

1.6.2. "knowledge is power"

1.6.3. "information wants to be free"

1.6.4. the "gatekeeper" of knowledge

1.6.5. attunes to political role and authority that the knowledge manager may excercise

1.7. Community Metaphors

1.7.1. Alert us to ways in which successful knowledge management depends on the context

1.7.2. positivite community would display traits of culture

1.7.2.1. intellectual curiosity

1.7.2.2. discussion of knowledge

1.7.3. suggest respinsibilities of managers as community leaders

1.7.4. this perspective will emphasize issues concerning leadership of community

1.7.5. popularized in 1980s with corporate culture literature

1.7.6. "Rome wasn't built in a day"

2. Normative Etical Theory as a decision tool

2.1. a. Textbooks provide a framework

2.2. Business ethics look at teleology and deontology

2.3. Deontological

2.4. Deontological theories look at ethical dilemmas

2.5. Teleology and deontology look at theories

3. Ethics and Discernment

3.1. Discernment: put description before decision

3.2. Place great emphasis on qualities of the person who must describe and respond to ethical issue

3.3. According to Murdoch ego and insecurity are character flaws

3.4. a. Metaphors shape our thinking and perception

3.5. a. The impact of fundamental on business managers is immense

4. Learning to see the web

4.1. 1996- Computers described as brains

4.2. Rosanne urges to move beyond Utilitarian images

4.3. Literature uses metaphor

4.4. Moral life is only as vibrant as images we posses