Building Teams and Effective Teamwork

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Building Teams and Effective Teamwork by Mind Map: Building Teams and Effective Teamwork

1. one must:

1.1. 1. manage conflict

1.2. 2. legitimize productive expressions of individuality

1.3. 3. turn counter dependence into interdependence

1.4. 4. foster consensus building among heterogeneous perspectives

2. focus on present

3. focus on specific situation

4. manages agreement and disagreement

5. focus on opportunities, possibilities, and potential

6. strategies

6.1. identify common enemy (principle)

6.2. recognition of team performance

6.2.1. encourages team commitment

6.3. maintain visibility of team goals and vision

6.4. have members teach values and core competencies to to others

6.4.1. Xerox dissemination method Learn, Apply, Teach, Measure

7. groups of people who are

7.1. interdependent

7.2. interact with each other

7.3. see themselves as unique entity

8. Team Performance

8.1. can improve by

8.1.1. cutting staffing costs

8.1.2. reducing errors

8.1.3. improving decision making

8.1.4. improving employee relations

8.1.5. increasing performance

8.1.6. increasing innovation

8.1.7. increasing collective self-efficacy

8.1.8. providing social learning models what is this? example?

8.2. can be brought down by

8.2.1. groupthink which is when preservation of group takes precedence over good decisions and problem solving resolutions critical evaluators open discussions subgroups outside experts devil's advocate- WRONG second chance meetings (Pre-Mortem)

8.3. symptoms

8.3.1. illusion of invulnerability

8.3.2. shared stereotypes

8.3.3. rationalization

8.3.4. illusion of morality

8.3.5. self-censorship

8.3.6. direct pressure

8.3.7. mind-guarding

8.3.8. illusion of unanimity

9. Examples of good teams

9.1. Pagonis team

9.1.1. Logistical Support for the United States Armed Services

9.1.2. textbook example of good teaming

9.2. Graveyard shift

10. Stages of teams

10.1. 1. Forming

10.1.1. one must 1. orient members 2. establish trust 3. establish relationships 4. establish norms, goals, procedures

10.1.2. often feel: self-conscious dependent superficial mild discomfort

10.2. 2. Norming

10.2.1. one must: 1. maintain unity and cohesion 2. facilitate participation and empowerment 3. show support to team members provide feedback on team and team members

10.2.2. where most people are in the production team game

10.3. 3. Storming

10.4. 4. Performing

11. High Performing teams

11.1. Attributes include

11.1.1. Performance outcomes

11.1.2. specific shared goals and vision

11.1.3. mutual and interconnected accountability

11.1.4. blurring of formal distinctions

11.1.5. coordinated and shared work roles

11.1.6. inefficiency leading to efficiency think about how 'goofing off' can create camaraderie and better work

11.1.7. creative continuous improvement

11.1.8. high credibility and trust

11.1.9. clarity of core competence

11.2. high quality

11.3. Leading teams

11.3.1. all have two critical factors developed credibility and respect established a motivating vision and goal

11.4. Think of 100 best portfolio convo we had in class

12. Team Leadership and goals

12.1. Goals

12.1.1. SMART goals Specific Measurable Aligned Realistic Time-bound

12.1.2. Everest goals ultimate achievement inherent value and worth emphasizes: what you can give vs what you can get inherently energizing

12.1.3. Effect of goal on performance Everest has highest effect on performance SMART has second highest Easy goals has lowest No goals has small effect, as does general goals

12.2. Leadership

12.2.1. Developing credibility Demonstrate integrity must be clear and consistent creates positive energy commonality and reciprocity encouraging and coaching sharing information

12.2.2. Feedback focus on behavior focus on observation focus on descriptions of observation focus on sharing valuable information give valuable feedback to reciever must be at appropriate time and place

13. Roles on Effective teams

13.1. team members need

13.1.1. task goals

13.1.2. AND roles think of pictures of your brain 'on relationships' vs 'on task' toggling

13.2. task related roles

13.2.1. Direction giving • Information seeking • Information giving • Elaborating • Urging • Monitoring • Process analyzing • Reality testing • Enforcing • Summarizing

13.3. relationship building roles

13.3.1. • Supporting • Harmonizing • Tension Relieving • Confronting • Energizing • Developing • Consensus building • Empathizing

13.4. blocking roles

13.4.1. • Dominating • Overanalyzing • Stalling • Remaining passive • Over-generalizing • Fault-finding • Premature decision making • Presenting opinions as facts • Rejecting • Pulling rank • Resisting • Deflecting

14. Definition of team