The 7 Quality Management Principles
by Raphaela Brandner
1. QMP 1 – Customer focus
2. QMP 2 – Leadership
3. QMP 3 – Engagement of people
4. QMP 4 – Process approach
5. QMP 5 – Improvement
6. QMP 6 – Evidence-based decision making
7. QMP 7 – Relationship management
