Engagement

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Engagement by Mind Map: Engagement

1. Initial steps

1.1. Workshops to identify key stakeholders

1.2. Workshops to identify Communication Channels and Engagement touchpoints

1.3. Engagement Strategy presentation to EMEA COO in readiness for Executive group

1.4. Initial design of ETU

2. Build Roles

2.1. Business Product Owner

2.2. Technology Service Owner

3. Build EMEA Business Service Line Teams

3.1. REMS

3.2. Valuations

3.3. Work with Diana

4. ETU

4.1. Initial Design

5. Quarterley News Letter

5.1. Initial Design

6. Survey

6.1. Support

6.1.1. Ease of access

6.1.2. Speed of Response

6.1.3. Kept informed of Updates

6.1.4. Hours of Support

6.1.5. AOC

6.2. Tools

6.2.1. PC/Laptop

6.2.2. WIFI/Network Access

6.2.3. Abiility to work flexibily (home/mobile)

6.2.4. Ability to Collaborate with team and Clients

6.2.5. AOC

6.3. Projects

6.4. Applications

6.4.1. What is most important App

6.4.2. What tools would you like to see Colliers provide

6.5. Business Engagement

6.5.1. News from IT

6.5.2. Training Opportunitites

6.5.3. Onboarding

6.6. Details Captured

6.6.1. Name

6.6.2. Country

6.6.3. Business Line

6.7. Make a Wish

7. Brand

7.1. Should we be called Technology Solutions

7.1.1. EMEA IT Information Technology Services EMEA Technology Services EMEA Technology

8. PMO update

9. Team Site

9.1. Blog

9.2. Brand

9.3. Content

10. Next Steps

10.1. Initial design of Quarterly newsletter

10.2. Further refine ETU

10.3. Present Engagement strategy to Exec group before sharing with key stakeholders

10.4. Set up appropriate meetings and communication channels to drive engagement

11. PropTech Forum

11.1. Slack Channel

11.2. Techstars??

12. Roadmaps Core Apps

12.1. Colliers360

12.2. Office Expert

12.3. Integis

12.4. Salesforce

12.5. HeadCount Management

12.6. Referrals

13. Build Steering Groups

13.1. Salesforce

14. Events

14.1. Genius Bars

14.2. Inductions

14.3. Training

14.4. Meetings

15. What Comms?

15.1. Service Desk update

15.2. Laptop update

15.3. Phishing