1. distribution
1.1. movement of goods and service from producers to customers
2. marketing (distribution) channel
2.1. enhances the physical flow of goods and services
3. logistics
3.1. process of coordinating the flow of information, goods and services among members of the distribution channel
4. supply chain management
4.1. control of activities of purchasing processing and delivery through which row material are transformedinto product
5. physical distribution
5.1. broad range of activities aimed at efficient movement of finished goods from the end of the production line to the customers
6. the role of marketing channels
6.1. facilitate the exchange process
6.2. sorting
6.3. standardizing exchange transactions
6.4. facilitate searches by both buyers and sellers
7. types of marketing channel
7.1. marketing intermediary
7.2. resellers
7.2.1. wholesaler
7.2.2. retailers
7.3. brokers
7.3.1. agents
7.4. facilitators
7.4.1. transportation
8. physical distribution
8.1. suboptimization
8.2. customer service standards
8.3. transporation
8.3.1. classes of carriers
8.3.1.1. contract carriers
8.3.1.2. private carriers
8.3.2. major transportation modes
8.3.2.1. railroads
8.3.2.2. motor carriers
8.3.2.3. water carriers
8.3.2.4. pipelines
8.3.2.5. air freight
8.3.3. freight forwarders and supplemental carriers
8.3.4. intermodal coordination
8.4. warehousing
8.4.1. automated warehouse technology
8.4.2. warehouse locations
8.5. inventory control systems
8.6. order processing
8.7. protective packaging and materials handling
9. direct selling
9.1. direct channel
9.1.1. marketing channel that moves goods directly from a producer to the business purchaser or ultimate user
10. channels using marketing intermediaries
10.1. producer to wholesaler to retailer to consumer
10.2. producer to wholesaler to business user
10.3. producer to agent to wholesaler to retailer to consumer
10.4. producer to agent to wholesaler to business user
10.5. producer to agent to business user
11. channel strategy decisions
11.1. selection of a marketing channel
11.1.1. market factors
11.1.2. products factors
11.1.3. organizational and competitive factors
11.2. determining distribution intensity
11.2.1. intensive distribution
11.2.2. selective distribution
11.2.3. exclusive distribution
11.3. who should perform channel functions
12. channel management and leadership
12.1. channel conflict
12.1.1. horizontal conflict
12.1.2. vertical conflict
12.1.3. the grey market
12.2. achieving channel cooperation
13. vertical marketing systems
13.1. corporate and administered system
13.1.1. corporate marketing system
13.1.1.1. VMS in which a single owner operaters the entire marketing channel
13.1.2. administered marketing system
13.1.2.1. VMS that achieves channel coordinant when a dominant channel member exercises its power
13.2. contractual system
13.2.1. wholesaler- sponsored voluntary chain
13.2.2. retail cooperative
13.2.3. franchise