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BPM by Mind Map: BPM

1. Stakeholders

1.1. Bronnen

1.1.1. http://blog.triaster.co.uk/blog/problems-with-business-process-management-stakeholder-buy-in

1.1.2. https://www.stakeholdermap.com/bpm-stakeholders.html

1.1.3. http://hoadd.noordhoff.nl/sites/7720/_assets/7720d09.pdf

1.2. Interne stakeholders

1.3. Externe stakeholders

2. Risico (categorieën)

2.1. Bronnen

2.1.1. https://pdfs.semanticscholar.org/54a7/ff605bf1e1fda7ae7e4deb12f9597cb10e2c.pdf

2.1.2. http://computerworld.nl/software/62694-5-misvattingen-over-bpm

2.1.3. https://zbc.nu/management/business-process-management-management/business-process-management-framework/

2.2. Methode

2.3. Communicatie

2.4. Informatie

2.5. Systeem

2.6. Management

2.7. Aanpassingsvermogen

2.8. Strategie

2.9. Resources

3. Benchmarking

3.1. Verbeteren

3.2. Meten

3.3. Bronnen

3.3.1. https://medium.com/business-process-management-software-comparisons/benchmarking-business-processes-4d497826a9ad

3.3.2. https://www.slideshare.net/aizellbernal/business-process-benchmarking

3.3.3. https://pdfs.semanticscholar.org/be0d/9e892ebf9e48722d3243d584a721c783204c.pdf

4. Methodieken

4.1. Six Sigma

4.2. TPS

4.3. Balanced Scorecard

4.4. Bronnen

4.4.1. http://www.bpminstitute.org/resources/articles/which-bpm-methodology-best-us

4.4.2. http://www.what-is-bpm.com/get_started/bpm_methodology.html

4.4.3. http://www.whitehorses.nl/Whitebooks/2012/lean-six-sigma-procesverbetering-met-oracle-bpm

4.4.4. https://www.explainit.nl/trainingen/business-process-management/pdf/

5. BPM Lifecycle

5.1. Identificatie

5.1.1. Veranderen

5.1.2. Analyse

5.1.2.1. Kwalitatieve analyse

5.1.2.2. Kwantitatieve analyse

5.1.3. Herontwerp

5.1.4. Implementatie

5.1.5. Monitoring and controlling

5.2. Bronnen

5.2.1. https://pdfs.semanticscholar.org/presentation/afee/1a8c8d75d7e88b3098ef7efe712d13c49938.pdf

5.2.2. https://www.effic.be/5-basiselementen-van-de-bpm-levenscyclus/

5.2.3. https://www.heflo.com/blog/bpm/bpm-life-cycle/

5.2.4. Business Process Management

6. Doelen

6.1. Inzichtelijk maken van processen

6.2. Kostenbeheersing

6.3. Kwaliteit verhogen

6.4. Bronnen

6.4.1. https://www.quora.com/What-are-the-key-goals-of-business-process-management-in-information-technology

6.4.2. https://www.processmaker.com/blog/implementing-bpm/the-5-keys-to-successful-bpm-implementation/

6.4.3. http://www.win.tue.nl/~hreijers/H.A.%20Reijers%20Bestanden/notendop.pdf

6.4.4. Wat is business process management (BPM) – BPMsystemen.nl

7. Procesniveaus

7.1. 1. Hoofdprocessen

7.2. 2. Subprocessen

7.3. 3. Taken

7.4. 4. Handelingen

7.5. Bronnen

7.5.1. http://www.win.tue.nl/~hreijers/H.A.%20Reijers%20Bestanden/notendop.pdf

7.5.2. http://www.bitti.nl/userFiles/upload/artikelen/Artikel%20Informatie%20feb%20010%20BPM.pdf

8. Governance

8.1. Bronnen

8.1.1. http://blog.leonardo.com.au/5-key-elements-to-bpm-governance

8.1.2. https://www.capgemini.com/2016/08/what-it-is-business-process-governance/

8.2. People

8.3. Processes

8.4. Technology