Vision & Mission

1. Quality Improvement

1.1. Medication managment and Use

1.2. Evidence-based process

1.2.1. Benchmarking

1.2.2. Enhance productivity

1.3. Using standards

1.3.1. Optimal medication therapy outcome

1.3.2. Stock managment

1.3.2.1. Safety stock

1.3.2.2. Optimal stock level

1.3.3. Medication safety

2. Law compliance

2.1. Update laws/regulation

2.2. Action plan and recommendations to BOD

2.3. Compliance to regulations

3. Competence improvement

3.1. Knowlegde

3.2. Skills

3.3. Attitude

3.4. Training/ motivation

4. Patient centered care

4.1. Empathy

4.2. Communication/ Technology

4.3. Follow up care/ Patient education

4.4. Patient experience