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Communication by Mind Map: Communication
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Steps to creating a Presentation

Things you should avoid when making a presentation

Direct Challenges

Hypothetical and judgmental questions

Personal Attacks

Statements that would lead to misunderstandings

When making a presentation it is important to remember 4 things concerning your delivery of your presentation





Provide Entertaining Questions/Answers for you audience to provide a solid connection. You do not want to drift off subject or begin to bore your audience.

NLP (Neuro-Linguistic Programming

Three Pronged Communication

Note: Not everyone will be scripted to the same type of communication you yourself may be comfortable with.

There are 3 systems that represent the way we take in information., Visual (Pictures, Movies, anything you are able to see.), Auditory (Music or any sort of Sound), Kenestetic (Any other senses or a combination of Auditory and Visual)

NLP or Neuro-Linguistic Programing is the basic communication system pre programed into the human brain. It dictates that not all communication in humans is verbal and the majority of it is nonverbal and body language. To be socially competent one must be aware of other forms of communication.

The estimated statistics of ways communication is carried out by humans

7% Spoken Words (Verbal)

39% Tone (Nonverbal)

55% Body Language (Actions present to display behavior in communication

The Basics of Communication

Social Competence

Cannont be determined by simple definition because of the one dimensional perspective which limits one and does not allow a view outside of certain cultural beliefs

Examples of Social Competence:, Establishing and mainting social relationships, Being a role model and supporting friends and family, Avoiding decisions which would lead to an obvious negative end result, Avoiding Confrontation and resolving conflict with a nonviolent solution, Maintaining a well balanced diet and health overall

Personal Development

Personal Development is a way to develop yourself into a socially compitent individual and motivate you to thrive with your communication skills

Characteristics one must posses to be socially competent., Nonverbal Communication, To be concious of nonverbal communication is important because some people may not be able to communicate what they are trying to dsay with verbal communication, Verbal Communication, The same goes with verbal communication as non verbal communication. You must be a good listener when it comes to communication but you must also be mindful of nonverbal communication., Self Control, To have self control is important when avoiding confrontation if you are able to control your emotions you will be able to communicate with others easier, Manners, To have manners in personal development is important, You will project the image you are compitent in social situations if you have good manners, Self Help, To be able to conciously provide self help shows that you can be independent and is important in leadership

Conveying a Message

Conveying a message is important in communication for the fact that everybody cannot be in the same place at the same time.

Ways you can take charge in conveying a message, Try and correct any problems that may present themselves., Understand your message and what you are trying to communicate to the reciever, Try and predict the reaction of the reciever. The more you understand and anticipate the more comfortable you will be and project the image you are in charge and compitent of the situation, Know the recievers personality, what is acceptable and what is not.

The Behaviors of Communication

Behaviors in communication are important to notice. The more attention you pay to certain characteristics and emotions presented by both parties in communication the more you will understand what is trying to be communicated.

Behaviors Concerning Communication

Habits, Habits are formed as a second nature for the way we present ourselves and communicate. To become habitual with social competence will lead to consecutive success

Anxiety, One may experience anxiety in communication. Social anxiety is a common diagnosis for a psychological disorder and can be treated with medication or therapy.

Emotions, Emotions are a way to dictate and present a certain feeling to the receiver. Also to the presenter emotions will show enthusiasm and approval for certain issues and vice versa with negative issues.

Intentions, Everybody must be weary of intentions in communication. Not a self defense mechanism but rather a guideline so the speaker and the receiver can "be on the same page"

Establishing a Social Identity

A social identity is how we present ourselves to others and how they perceive us.

All of the following may be broken down further but ultimately dictate how ones social identity is formed

Ways a social identity may be established

Role, This is what determines ones position in the working world some examples are, Professor, Student, Boss

Demographic, The demographics are charactaristics of a population determined by age gender etc, Gender, Cultural Background, Age

Occupation, Someones occupation is their way to earn money wheither it be directly related to their role or not., Author, Engineer, Producter

Affiliation, Afilliation is ones association with one group or party. This could be anything from political party to gangs or cults., Gang, Political Party, Religion

Stigma, Any physical mark or well known fact about an individual., Physical Handicap, Extracurricular Activities, Criminal Record

Other Factors of communication

Defense instincts

War Model, The war model is a type of behavior when an individual reacts by surrendering withdrawing or or attempting a counter attack against the aggressor.

Non-Defense Model, The Non-Defense model is behavior by some where an individual absorbs the information rather than retaliate. One may ask questions or try to find a resolution to the situation.

Quality of Expression

The quality of expression is a way to gauge ones reaction and expression of emotion from the information being communicated

Verbal Agressivness

Verbal aggressiveness is an attack on an individual along with or instead of information they are trying to communicate to another


A way to strongly press our views without intentionally offending or showing verbal aggressiveness to another individual.


Composition is basically a measurement of communications effectiveness to the receiver. When communicating information it is advisable to take all appropriate measures to avoid misunderstandings.