Crisis Communication Plans

1. Effect of Communication Culture

1.1. Responsibilities

1.1.1. Consumers

1.1.2. Empolyees

1.1.3. Communities

1.1.4. Stockholders

1.1.5. Strong Communication

1.1.6. Defensive Communication

2. Communication Culture

2.1. Communication Ideology

2.2. Communication Philosophy

2.3. Time of Crisis

2.4. Communication Ideology

3. AT&T’S Long Distance Network Crisis

3.1. Corporate Culture

3.2. Communication Culture

3.3. Communication Ideology

4. Technical Role of Communication

4.1. Practice of Crisis PR

4.2. Communication Culture

4.2.1. Prevent

4.2.2. Enhance Practitioner

5. Model of Crisis PR

5.1. Crisis Communication Plan

5.2. Effects of a Crisis

5.3. Outcomes of a Crisis

5.4. Excellent PR

5.4.1. Knowledge

5.4.2. Skillfull PR Practitioner

6. Communication Autonomy

6.1. Organization’s Power

6.2. Organization’s Responsibilities

6.3. High Reliability Organizations

6.3.1. Intens Training

6.3.2. Open Communication

6.3.3. Fierce Loyalty

6.3.4. Dedication

6.3.5. Abilities

6.4. High Level of Autonomy

6.4.1. Maintain Power

6.4.2. Provide Information

6.5. Low Level of Autonomy

6.5.1. Able to Apply Policies

6.5.2. Overcome a Lack of Power

6.6. High Reliability Organizations