1. Conducta Organizacional y Administración Caso 1 Casas Mejía Lorena Jhoseline Hernández Corona Sarahy
2. Hechos
2.1. La tienda de Recife estaba experimentando un rendimiento decreciente.
2.1.1. Establish Project Administration Procedures
2.1.2. Establish Quality Control Procedures
2.1.3. Establish Progress Control Procedures
2.1.4. Establish Change Control Procedures
2.1.5. Establish Issue Resolution Procedure
2.1.6. Review Project Control Procedures
2.2. Oliveira fue promovido como gerente en una tienda donde desempeño el papel de líder y administrador
2.2.1. Recruit Project Sponsor
2.2.2. Recruit Project Manager
2.2.3. Review Related Projects and Lessons Learned
2.2.4. Prepare Project Initiation Plan
2.2.5. Brief the Initial Project Team
2.2.6. Review Project Kick-off Plans and Presentation Map
2.2.7. Hold Project Kick-off Meeting
2.3. Había un decremento en la tienda de brasil en ropa y accesorios
2.3.1. Establish Project Objective
2.3.2. Establish Project Scope
2.3.3. Map Requirements
2.3.4. Map Solution
2.3.5. Map Training Requirement
2.3.6. Review Project Scope
2.4. No había un orden y control dentro de la tienda.
2.4.1. Determine Project Approach, Stages and Steps
2.4.2. Estimate Project Duration
2.4.3. Establish Resource Requirements
2.4.4. Prepare Project Schedule and Budget
2.4.5. Prepare Work breakdown structure
2.4.6. Document Success Criteria
2.4.7. Review Project Schedule
2.5. No hay liderazgo en los supervisores.
2.5.1. Identify Project Resources
2.5.2. Recruit Project Steering Committee
2.5.3. Recruit Project Coordinators
2.5.4. Identify / Recruit Key Stakeholders
2.5.5. Determine Training Requirements
2.5.6. Map the Project Organization Chart
2.5.7. Review Project Organization
3. Problemas
3.1. Falta de motivación, satisfacción laboral
3.1.1. Establish checkpoints
3.1.2. Acquire team resources for stage
3.1.3. Conduct stage kick-off meeting
3.2. No hay compromiso con la empresa
3.2.1. Determine Frequency of Meetings
3.2.2. Schedule Meetings
3.2.3. Brief Project Board
3.2.4. Prepare Meetings
3.2.5. Conduct Meetings
3.2.6. Follow-up Meeting
3.3. No hay respeto y es rechazado su gerente Oliveira
3.3.1. Schedule Quality Review Meeting
3.3.2. Prepare for Quality Review Meeting
3.3.3. Conduct Quality Review Meeting
3.3.4. Follow-up Quality Review Meeting
3.4. No hay un adecuado clima organizacional
3.4.1. Update Project Schedule
3.4.2. Update Budget / Costs
3.4.3. Conduct Team Status Review
3.4.4. Create Status Report
3.5. No hay copetencias
3.5.1. Request Changes
3.5.2. Identify Alternative Solutions
3.5.3. Conduct Steering Committee Meeting
3.5.4. Document Change Responses
3.5.5. Implement Change(s)
3.6. No hay reconocimiento de los logros obtenidos por parte de los trabajadores
3.6.1. Identify Project Issues
3.6.2. Assess Impact of Issues
3.6.3. Assign Resources
3.6.4. Resolve Issue
3.7. La intervención de Oliveira no se llevó a cabo e incluso el rendimiento en la tienda empeoró
3.7.1. Determine Next Stage Tasks
3.7.2. Determine Task Dependencies
3.7.3. Estimate Effort
3.7.4. Allocate Resources
3.7.5. Prepare Next Stage Schedule
3.7.6. Prepare Next Stage Budget
3.7.7. Update Project Schedule
3.7.8. Update Project Budget
3.7.9. Review Business Case
3.7.10. Review Project Organization
3.7.11. Review Project Scope
3.7.12. Prepare Stage Assessment
3.7.13. Review Stage Assessment
3.7.14. Follow-Up Stage Assessment
3.7.15. Compile Stage Closure Report
4. Soluciones
4.1. Implementar desafíos para que tengan una superación personal cada trabajador
4.1.1. Prepare Product Evaluation
4.1.2. Conduct Product Evaluation
4.1.3. Initiate Maintenance Process
4.2. Capacitar con actividades recreativas
4.2.1. Prepare for Project Closure Meeting
4.2.2. Conduct Project Closure Meeting
4.2.3. Follow Up Project Closure Meeting
4.3. Reconocer el trabajo y esfuerzo de cada trabajador
4.3.1. Prepare Project Review
4.3.2. Conduct Project Review
4.3.3. Implement Process Improvement