1. Data & AI
1.1. Data Collection
1.1.1. Web/App Analytics
1.1.2. Customer Data (CIF)
1.1.3. Customer Spending parterns
1.1.4. Big Data (locations, B-score, interests)
1.2. Data Storage
1.2.1. Data Lake
1.2.2. Data WareHouse
1.2.3. Clouds
1.3. Data Analytics
1.3.1. AI
1.3.2. Reporting/Analytics tools
1.3.3. Data Robot/Modeling
1.3.4. Business Usecase
1.3.5. Risk UseCase
2. Technical Strategies
2.1. Flexible
2.2. Robust/Scalable
2.3. Open Banking
2.4. Omni Channel
2.5. Lego/Widget
3. Add-On Features
3.1. Chat Bot
3.2. Voice to Text
3.3. OCR
3.4. Bio Metrics
3.4.1. Face
3.4.2. Voice
3.4.3. Finger Prints
4. Digital Bank HAS to be FAST/AGILE enough to deal with the CHANGE. Accept the failure, WE fail Fast, redo, & SUCCESS.
5. THINK BIG!
6. Approaches
6.1. Option 1
6.1.1. 1. Build up TPPay
6.1.2. 2. Rebuild QPay & savy
6.1.3. 3. Migrate eBank
6.2. Option 2
6.2.1. 1. Migrate eBank Lite
6.2.2. 2. Rebuild QPay & Savy
7. Customer
7.1. Young consumers are the core target – GenY 3 easier to change & adapt the new things/technology
7.2. Existing Banking Customer who already have TPBank's account
8. Products
8.1. Digital Lending (towards the TopUp/Unsecured
8.1.1. On 3rd Party Platform
8.1.1.1. Set up a few different scheme based on 3rd party data
8.1.2. On Our Platform
8.1.2.1. Set up a few different scheme based on 3rd party data (credit Card)
8.2. Digital Payment (Qpay)
8.2.1. QR Payment
8.2.2. Top up
8.2.3. Billing
8.3. Digital Savings
8.3.1. Goal Savings/Flexi Savings
8.3.2. Digital Funt (Current Account with high interest
8.3.2.1. Via Quick Pay/ Savy 5.5%
8.3.2.2. Via other 4%
8.3.2.3. Like Buying Gold
8.3.3. Investment/ Trái Phiếu/Cổ Phiếu
8.4. Card
8.4.1. Credit Card
8.4.2. Virtual Card
9. Ecosystem
9.1. Internal Ecosystem
9.1.1. Savy & Quck Pay
9.2. External Ecosystem
9.2.1. Connect with eWallet
9.2.1.1. 2 ways
9.2.1.2. Creation/Connection/Maintenance Fee
9.2.2. Connect with OTT (zalo)
10. Digital Sales/Marketing
10.1. Digital Sales
10.1.1. Partnership
10.1.2. Direct Sales
10.1.3. Tools (management, admin, KPI)
10.2. Digital Marketing
10.2.1. Tools for measuring KPI
10.2.2. Realtime Offers
10.2.3. Partership
10.2.4. Email marketing chase customer once they leave their email/phone number when onboarding
11. Resources
11.1. IT
11.1.1. Architect
11.1.2. Developer
11.1.3. BA
11.1.4. SA
11.1.5. Integration
11.2. Business
11.2.1. UI/UX
11.2.2. BA
11.2.3. Products/Process
11.2.4. Marketing/BD