1. Types of Business Information Systems
1.1. Transaction processing systems (TPS)
1.1.1. Sales order entry
1.1.2. Payroll
1.1.3. Shipping
1.1.4. TPS and MIS example
1.2. Untitled
1.3. Management information systems & decision support systems
1.3.1. Management information system (MIS)
1.3.1.1. Example MIS
1.3.2. Decision support system (DSS)
1.3.2.1. Example DSS
1.4. Executive support systems (ESS)
1.5. Business Intelligence systems
1.6. Enterprise applications
1.6.1. Enterprise Systems
1.6.2. Supply Chain management systems (SCM)
1.6.3. Customer relationship management systems
1.6.4. Knowledge management systems (KMS)
1.7. Intranet & Extranet
1.8. E-Business
2. Information System Function
2.1. Information sytems department
2.2. End Users
2.3. IT Governance
3. Information Technology
3.1. Increasing efficiency of existing processes
3.2. Enabling entirely new processes
4. Business Processes & IS
4.1. Business Processes
4.1.1. Businesses process definition
4.1.2. Businesses
4.1.3. Functional business processes
4.1.3.1. Manufacturing & Production
4.1.3.1.1. Assembling the product
4.1.3.1.2. Checking the product
4.1.3.2. Sales & Marketing
4.1.3.2.1. Identifying customers
4.1.3.2.2. Selling the product
4.1.3.3. Finance & Accounting
4.1.3.3.1. Creating financial statements
4.1.3.3.2. Paying creditors
4.1.3.4. Human Ressources
4.1.3.4.1. Hiring employees
4.1.3.4.2. Evaluating emplloyees job performance
4.1.4. The Order Fulfillment Process
5. Systems for Collaboration & Teamwork
5.1. Collaboration
5.1.1. Requirements for Collaboration
5.1.2. Collaborative culture
5.2. Social Business
5.2.1. Business Benefits of Collaboration and Social Business