Hang Seng e-Banking

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Hang Seng e-Banking by Mind Map: Hang Seng e-Banking

1. Personal e-Banking

1.1. Card Services

1.1.1. Credit Card / Spending Card Application

1.1.2. Cash Dollars Gift Parade

1.1.3. Credit Card / Spending Instalment

1.1.4. Card Security Services

1.1.5. Octopus Automatic Add Value Service

1.1.6. Request for Credit Card or Spending Card PIN / Phone PIN / Increase in Credit Card Limit

1.2. Account Services

1.2.1. Account Overview

1.2.2. Transfer

1.2.3. e-Cheque

1.2.4. Time Deposits

1.2.5. Foreign Currency / Gold

1.2.6. Account Opening / Upgrade

1.2.7. Purchase of Bank Draft / Cashier Order

1.2.8. ATM Card Replacement

1.2.9. Change of Account Statement Date

1.2.10. Request for Cheque Book / Certificate of Account Balance / Statement or Voucher Copy / Integrated Account Phone PIN

2. Business e-Banking

2.1. Card Services

2.1.1. Cash Dollars Gift Parade

2.1.2. Online Credit Card Applications

2.2. Cash Management Services

2.2.1. Fund Transfer and Remittance

2.2.2. Currency Switching

2.2.3. Time Deposit

2.2.4. Bill Payment

2.2.5. Autopay

2.2.6. Overseas ATM Limit Maintenance

2.2.7. e-Cheques Deposit

3. Security

3.1. Personal e-Banking

3.1.1. Security Device + Two-factor authentication (Improved security & Protection for high-risk transactions)

3.1.2. Dual-password authentication (Reducing the chance that hackers / attackers capture your Second Password in full)

3.1.3. SMS Notifications (Make sure you have already completed the transaction in Personal e-Banking)

3.1.4. Secure Session & Encryption (URL address begins with “https” )

3.1.5. Automatic Time-out

3.2. Business e-Banking

3.2.1. Security Device

3.2.2. Automatic Logoff

3.2.3. Delegation with Control for Every Transaction

3.2.4. Mobile Reminders ((by way of SMS or WeChat messages)

3.2.5. EV SSL Certificate