Trial Begins

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Trial Begins by Mind Map: Trial Begins

1. Chat Verified

1.1. Welcome message from Agents

1.2. Get started: Ask to create call flow on verified

1.3. Feedback before trial ends

1.4. Welcome after inactivity

1.5. Welcome & rights - New admin in existing account

1.6. Refer Me!

2. Sales Emails Verified

2.1. Welcome to Exotel

2.2. Inactivity email (Last seen 2 days back)

2.2.1. Verified:

2.2.2. Unverified? Verify

2.3. Feedback email.

2.3.1. Active users (payment link & refer me 15%)

2.3.2. Mediocre users (Extend trial?)

2.3.2.1. A

2.3.2.2. B

2.3.3. Inactive users (what happened)

2.3.3.1. A

2.3.3.2. B

2.4. Referral email

2.5. How we use Exotel

2.6. How to use reporting and how we do it

3. Team Exotel: Verified

3.1. Mail to get started (Day 1, 15 mins)

3.2. Mail with weekly webinar (Page views > 3, Day 2)

3.2.1. Reg. succesful

3.2.2. A downloadable based on industry

3.2.3. 15 min reminder

3.2.4. Recording & previous webinars playlist

3.3. Mail with customer stories (Day 3)

3.4. Industry newsletter (Case study, Blogs, guide)

3.5. Recent product updates

3.6. Feedback (if agent's not opened)

3.7. Cost of moving to cloud

3.8. How Exotel uses Exotel

4. Chat unverified

4.1. Pagesviews > 8

4.2. Active

5. Others

5.1. International Email

5.1.1. (Agent) Hey, requirement? Demo?

5.1.2. (Agent) Same thread: Demo?

5.1.3. (Team) Case studies, demo

5.2. 2 Autoresponnders - weekday and weekend (Chat)

5.2.1. Notify sales team

5.3. Startup Drip

5.4. Agent assignment rules

5.5. Widget visibility rules

6. Future

6.1. Google Tag Manager (GTM)

6.1.1. Case studies, Industries. Tag: Industries

6.1.1.1. Downloadable Case study

6.1.1.2. Industry case studies URL filter

7. Website

7.1. Talk to agent Landing pages

7.1.1. Anuj

7.1.2. Madiha

7.1.3. Ankur

7.1.4. Gurudev

7.2. Weekly webinar

7.3. Feedback Embed

8. Team Exotel Unverified

8.1. Verify reminder 1

8.2. Reminder 2

8.2.1. Verified? (3 days)

8.2.1.1. Tag: Unverified

8.3. Visited site?

8.3.1. One last time

8.3.1.1. Delete User

9. Trying Product

9.1. Made calls?

9.1.1. Call flow edited?

9.1.1.1. Make a flow & Demo

9.1.1.2. Make

9.1.2. Tag: TestedCall

9.2. Made a flow?

9.2.1. Agent: Demo please?

9.2.2. Tag: TestedFlow

9.3. SMS triggered?

9.3.1. Tested Call?

9.3.1.1. Tested flow?

9.3.1.1.1. Make a flow

9.3.2. Tag: TestedSMS

9.4. API used?

9.4.1. Flow built?

9.4.1.1. Build

9.4.2. Tag: TestedAPI

9.5. Tried = 2

9.5.1. Tag: TestedGood

9.5.1.1. Notify sales