Organization In Tourism and Hospitality Industry

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Organization In Tourism and Hospitality Industry by Mind Map: Organization In Tourism and Hospitality Industry

1. WORLD TOURISM ORGANIZATION (UNWTO)

2. NATIONAL

2.1. MINISTRY OF TOURISM & CULTURE (MOTAC)

2.2. History

2.3. - Malaysia tourism now the second largest in the country’s economy.

2.4. - MOTAC built to attract tourism to come to Malaysia.

2.5. Roles

2.6. - Increase the contribution of the tourism sector to the national economy.

2.7. - Empower rural communities through rural tourism activities.

2.8. Function

2.9. - Formulate national tourism policies to achieve the vision, mission and objectives of the ministry.

2.10. - Implements policies related to the development and development of the tourism industry

2.11. MALAYSIAN ASSOCIATION OF HOTELS (MAH)

2.12. History

2.13. - It was officially registered with the Registrar of Societies on 18 May 1975 as Malaysian Association of Hotels and Restaurants (MAHAR).

2.14. - MAH was initially established by a group of concerned and dedicated hoteliers to bring about a more dynamic hospitality industry and was given the approval to operate on 1 March 1974.

2.15. Roles

2.16. - To promote and foster cooperation between hotels and all similar businesses within and without the areas of the Association.

2.17. - To encourage its members to provide quality service, to keep abreast of the changing needs of the travelling public and to promote good relationships between the industry and the public.

2.18. Function

2.19. - As an official national network for the hotel industry.

2.20. - To protect and advance the interest of all Ordinary Members and Associate Members and secure mutual advantages.

2.21. MALAYSIA BUDGET HOTEL ASSOCIATION (MBHA)

2.22. History

2.23. - On 1 August 2001, with the strong support and guidance of the then Ministry of Culture, Arts and Tourism (now Ministry of Tourism), Persatuan Hotel Budget Malaysia (MBHA) came into being as the national organ of budget hotels in Malaysia rated tow stars and below.

2.24. Roles

2.25. - To represent the common interest off all the budget hotels in Malaysia and specially the members of the Association.

2.26. - To promote good relations between the Association and the Government and the public in general.

2.27. Function

2.28. - To foster a culture of interactive sharing of information among members for the long term benefits of the members.

2.29. - To promote good business ethics and standards among members.

2.30. MALAYSIAN ASSOCIATION OF TOUR AND TRAVEL AGENT (MATTA)

2.31. History

2.32. - That association, aptly named Malaysian Association of Tour and Travel Agents or MATTA for short, started with 30 members.

2.33. - MATTA boasts a membership of over 2,800 members, comprising local tour and travel organizations as well as numerous overseas affilliations.

2.34. Roles

2.35. - To unite, supervise and coordinate the activities of the members.

2.36. - To encourage the highest ethical standards of business conduct within the trade.

2.37. Function

2.38. - To study and promote the interest of the tourist and travel trade and profession and to educate the public regarding the function of tour and travel agents.

2.39. - To discourage unfair competition without in any way interfering with initiative and enterprise based on fair trading.

2.40. MALAYSIAN TOURIST GUIDE COUNCIL (MTGC)

2.41. History

2.42. - Persons who provide services to tourists or any other persons by driving them for payment when traveling under subsection 24 (1), Tourism Industry Act 1992.

2.43. Roles

2.44. - To share information as an e-community.

2.45. - To reflect the ideas of tourism.

2.46. Function

2.47. - To develop a strong inter-personal relationship between Tourist Guide and all related principles.

2.48. - To organize trips and training program in and out of Malaysia.

3. REGION

3.1. PACIFIC ASIA TRAVEL ASSOCIATION (PATA)

3.2. History

3.3. - PATA is a membership association working to promote the responsible development of travel and tourism in the Asia Pacific region.

3.4. - PITA was legally incorporated in the state of Hawaii two months later.

3.5. Roles

3.6. - Providing an instrument for close collaboration among the various territories, countries and commercial companies concerned.

3.7. - Encouraging the promotion of adequate passenger transportation services and facilities to and within the Pacific area.

3.8. Function

3.9. - Pacific Travel Conference and Workshop

3.10. - Marketing

3.11. - Research and Development

4. INTERNATIONAL

4.1. History

4.2. - Represents public sector tourism bodies, from most countries in the world and the publication of its data makes possible comparisons of the flow and growth of tourism on a global scale.

4.3. - The official languages of UNWTO are Arabic, English, French, Russian and Spanish.

4.4. Roles

4.5. - The Organization encourages the implementation of the Global Code of Ethics for Tourism, with a view to ensuring that member countries, tourist destinations and businesses maximize the positive economic, social and cultural effects of tourism and fully reap its benefits, while minimizing its negative social and environmental impacts.

4.6. Function

4.7. - General Assembly

4.8. - Exercutive Council

4.9. - Secretariat

4.10. INTERNATIONAL AIR TRANSPORT ASSOCIATION (IATA)

4.11. History

4.12. - An international industry trade group of airlines. Located in Montreal, Canada.

4.13. - IATA represents some 230 airlines comprising 93% of scheduled international air traffic.

4.14. - IATA is present in over 150 countries covered through 101 offices around the globe.

4.15. Roles

4.16. - The main purpose of IATA is to ensure that all airline traffic moves anywhere with the greatest possible speed, safety, convenience and efficiency and with utmost economy.

4.17. Function

4.18. - It allows them to operate safely, securely, efficiently and economically under clearly defined rules.

4.19. - IATA also reserve as an intermediary between airlines and passengers as well as cargo agents via neutrally applied agency service standards and centralized financial system.