1. Communication services
1.1. Voice
1.1.1. Dynamic dial-in
1.1.2. Internet Call
1.1.2.1. #7 Internet Call
1.1.3. Transfer
1.1.3.1. #8 Transfer
1.1.4. Speech-to-text
1.1.4.1. #35 Etude Speech to Text
1.1.5. Record
1.1.5.1. #13 Record
1.2. SMS
1.2.1. In SMS
1.2.1.1. #15 Etude IN MO (Mobile Origin)
1.2.1.2. #53 SMS Special Characters (unicode) IN
1.2.1.3. SMS entrant
1.2.2. Programmable SMS
1.2.2.1. #292 SMS programmation/notification
1.2.3. SMS STOP
1.3. Numbers
1.3.1. Book mobile FR numbers
1.3.2. Book international numbers
1.4. Chat
1.4.1. Facebook Messenger Connector or Microsoft Bot Connector
1.5. Conference
1.6. Mail
1.6.1. Send emails
1.7. Turnkey services
1.7.1. Book videoconference room (POC)
2. Other business requirements
2.1. Customers and users
2.1.1. Start new partnerships
2.1.2. Manage Administrator V1
2.1.2.1. Manage Administrator: API & GUI
2.1.3. Manage Enterprises V2
2.1.3.1. Manage Enterprises: GUI
2.1.4. Manage Developers V2
2.1.4.1. #297 Reinitialisation du mot de passe Dev
2.1.4.2. Manage Developers: GUI
2.1.5. IT integration
2.1.5.1. ECE (Espace Clients Entreprises) or MSP (My Service Space) integration
2.2. Order and billing
2.2.1. Order & bill voice usage
2.2.1.1. Order voice: CLIP integration
2.2.1.2. Order voice: GUI
2.2.1.3. IT integration with voice CDR
2.2.1.4. Define terms and conditions
2.2.2. Order & bill SMS usage
2.2.3. Order & bill other usages
2.2.3.1. Manage number usages
2.2.3.2. Manage other usages
2.2.3.3. IT integration
2.2.3.3.1. Inject billing data in FE
2.2.3.4. Define terms and conditions
2.3. Digital journey V1
2.3.1. Web portal V1
2.3.1.1. Digital journey
2.3.1.2. CPaaS documentation
2.3.2. Demo GUI V2
2.3.2.1. #218 IHM évolution pour l'international
2.3.2.2. SVI: automated survey
2.4. Reporting
2.4.1. Reporting for enterprises
2.4.2. Reporting for developers
2.5. Support
2.5.1. Define support chain
3. Non-functional requirements
3.1. Security, regulation
3.1.1. Security requirements
3.1.1.1. Requirements based on SRA
3.1.2. Regulation requirements
3.1.2.1. Forbidden number ranges
3.1.2.2. Check-box for CLI substitution
3.1.2.3. Requirements based on PRA
3.2. Reliability, performance
3.2.1. Get enablers indicators
3.2.2. Performance tests
3.3. Integration and delivery
3.3.1. CI/CD
3.3.2. Improve testing
3.4. Technical environment
3.4.1. Technical maintenance
3.4.1.1. Reconnect ressources ?