MARS MODEL OF INDIVIDUAL BEHAVIOR AND RESULTS

1. Factors

1.1. Motivation

1.1.1. Direction

1.1.1.1. Path to engage people effort

1.1.1.2. Goal directions

1.1.2. Intensity

1.1.2.1. Amount of effort

1.1.3. Persistence

1.1.3.1. Continuing effort

1.1.3.2. Sustain effort until goal reach

1.2. Ability

1.2.1. Competencies

1.2.1.1. Characteristics of person that result superior performance

1.2.1.2. Represent actions produce by person traits

1.2.1.2.1. Serving customer

1.2.1.2.2. Coping heavy workload

1.2.1.2.3. Providing creative ideas

1.2.2. Aptitude

1.2.3. Learned Capabilities

1.2.4. Person

1.3. Role perception

1.3.1. Understanding task

1.3.2. Understanding Priority Tasks

1.3.3. Understanding Behaviors to accomplish tasks

1.4. Situational Factors

1.4.1. Cues

1.4.2. Environment conditions

1.4.3. Constraints

2. Individual Characteristisc

2.1. Personality

2.2. Values

2.3. Self-concept

2.4. Perception

2.5. Emotions and Attitude

2.6. Stress

3. Types

3.1. Task performance

3.2. Organizational Citizenship

3.3. Counterproductive Work Behaviors

3.4. Joining/staying with the organization

3.5. Maintaining Work Attendance