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BFSI by Mind Map: BFSI

1. Banking

1.1. Retail

1.1.1. Retail finance

1.1.1.1. Checking and savings account

1.1.1.1.1. Bonus Incentives

1.1.1.1.2. Promotional Interest Rate

1.1.1.1.3. ATM Facility

1.1.1.2. Mortgages

1.1.1.2.1. Mortgage pre approval

1.1.1.2.2. Loan application

1.1.1.2.3. Loan processing

1.1.1.2.4. Underwriting

1.1.1.2.5. Closing

1.1.1.3. Customer lending

1.1.1.3.1. Credit cards

1.1.1.3.2. Automobile loans

1.1.1.3.3. Housing Finance

1.1.1.3.4. Cross selling

1.1.1.4. Wealth management

1.1.1.4.1. Financial planning

1.1.1.4.2. Personal retail banking services

1.1.1.4.3. Estate planning

1.1.1.4.4. Investment management services

1.1.1.4.5. Legal and tax advice

1.1.1.5. Foreign currency

1.1.1.5.1. Accessing issued forex card

1.1.1.6. Private banking

1.1.1.6.1. Banking for HNWI

1.1.1.6.2. Investments for HNWI

1.1.1.6.3. Tax management for HNWI

1.1.2. Online banking

1.1.2.1. Account information

1.1.2.1.1. Verification of account holder

1.1.2.1.2. Share the account details

1.1.2.1.3. Bank statements

1.1.2.2. Account creation

1.1.2.2.1. Open Account online

1.1.2.3. Online payments

1.1.2.3.1. Fund transfer

1.1.2.4. Savings account

1.1.2.4.1. Account Verification

1.1.2.4.2. Online fund transfer

1.1.2.5. Mobile banking

1.1.2.5.1. Mobile accounting

1.1.2.5.2. Mobile brokerage

1.1.2.5.3. Mobile financial information services

1.2. Corporate

1.2.1. Online Banking

1.2.1.1. Account information

1.2.1.1.1. Verification of account holder

1.2.1.1.2. Share the account details

1.2.1.1.3. Bank statements

1.2.1.2. Savings account

1.2.1.2.1. Account Verification

1.2.1.2.2. Online fund transfer

1.2.1.3. Online payments

1.2.1.3.1. Fund transfer

1.2.2. Trade finance

1.2.2.1. Disbursement

1.2.2.1.1. Verification and transfer

1.2.2.2. Structured trade finance

1.2.2.2.1. Pre–payment financing

1.2.2.2.2. Pre–export financing

1.2.2.3. Commodities financing

1.2.2.3.1. Pre-export finance

1.2.2.3.2. Counter trade

1.2.2.3.3. Barter

1.2.2.3.4. Inventory finance

1.2.2.4. Documentary instruments

1.2.2.4.1. Issuance and negotiation of credit

1.2.2.4.2. Advising, confirmation and negotiation of export letters of credit.

1.2.2.4.3. Red-clause and green-clause letters of credit

1.2.2.4.4. Issuance, negotiation, confirmation and advising of payment guarantees,

1.2.2.4.5. Import and export documentary collections

1.2.3. Channel finance

1.2.3.1. Provide cash credit

1.2.3.1.1. Fund Transfer

1.2.4. Transportation finance

1.2.4.1. Provide loan for transport

1.2.4.1.1. Fund transfer

1.2.5. Corporate finance

1.2.5.1. loans and credit products

1.2.5.1.1. Verification and transfer

1.2.5.2. Employer services

1.2.5.2.1. Payroll

1.2.5.2.2. Group retirement plan

1.2.5.3. Commercial real estate

1.2.5.3.1. Real asset analysis

1.2.5.3.2. Portfolio evaluation

1.2.5.3.3. Debt and equity structuring

1.2.5.4. Equipment lending

1.2.5.4.1. Structure customized loans for equipment's

1.2.6. Cash Management services

1.2.6.1. Account reconciliation

1.2.6.1.1. Check bank statement

1.2.6.1.2. Balancing checks

1.2.6.2. Clearing house

1.2.6.2.1. Transfer funds between banks

1.2.6.3. Controlled disbursement

1.2.6.3.1. Verification and Transfer

1.2.6.4. Wire transfer

1.2.6.4.1. Electronic transfer of funds

1.2.6.5. Automated cash handling

1.2.6.5.1. Counting and tracking cash

1.2.7. Wealth Management

1.2.7.1. Wealth management

1.2.7.1.1. Global Portfolio Management

1.2.7.1.2. Investment Advice

1.2.7.1.3. Fiduciary Deposits & Cash Management

1.2.7.1.4. Lombard Loans

1.2.7.1.5. Balance reporting

1.2.7.1.6. Estate planning

1.2.7.1.7. Financial Consulting

1.2.8. International

1.2.8.1. Correspondent banking accounts

1.2.8.1.1. Verification

1.2.8.2. Deposit and escrow accounts

1.2.8.2.1. Await the Bank's Appraisal

1.2.8.2.2. Secure Financing

1.2.8.2.3. Approve the Seller's Disclosures

1.2.8.2.4. Get Hazard Insurance

1.2.8.2.5. Acquire the Title Report and Title Insurance

1.2.8.3. Issuance and/or confirmation of bonds, guarantees

1.2.8.3.1. Performance guarantee

1.2.8.3.2. Bid bond guarantee

1.2.8.3.3. Financial guarantee

1.2.8.3.4. Advance payment guarantee

1.2.8.3.5. Foreign bank guarantee

1.2.8.4. Processing of documentary collections

1.2.8.4.1. Exporter ships goods

1.2.8.4.2. Sends documents to remitting bank

1.2.8.4.3. Release shipping documents to the Buyer and remit the funds to the Remitting Bank

1.2.8.5. Custody services

1.2.8.5.1. Hold in safekeeping assets/securities

1.2.8.5.2. Arrange settlement of any purchases and sales

1.2.8.5.3. Administer tax withholding documents and foreign tax reclamation

1.2.8.5.4. Administer voluntary and involuntary corporate actions on securities

1.2.8.5.5. Provide information on the securities

1.2.8.5.6. Maintain bank account and manage cash transactions

1.2.8.5.7. Perform foreign exchange actions

1.2.9. SME banking

1.2.9.1. Cash Credit/ Over Draft

1.2.9.1.1. Provide working capital requirement

1.2.9.1.2. Hypothecation of stock and assets

1.2.9.2. Term loans

1.2.9.2.1. Loan origination

1.2.9.2.2. Loan management

1.2.9.2.3. Loan recovery

1.2.9.3. Inland Bill Discounting Facilities

1.2.9.3.1. Buyer applies for Letter of credit

1.2.9.3.2. Seller issues letter of credit

1.2.9.3.3. Advisory bank advices LC

1.2.9.3.4. Issueing bank issues LC

1.2.10. Treasury services

1.2.10.1. Bonds trading

1.2.10.1.1. Bond origination

1.2.10.1.2. Bond trading

1.2.10.1.3. Bond Redemption & Maturity

1.2.10.2. Prompt, accurate and up-to-date market information

1.2.10.2.1. Verification and updating of account information

1.3. Cards and payment

1.3.1. Mobility solutions

1.3.2. Card life cycle management

1.3.3. Card origination

1.3.4. Card origination

1.3.5. Transaction authorization

1.3.6. Rewards management

1.3.7. Fraud management

1.3.8. Risk management

1.3.9. Merchant interfaces

1.3.10. Customer interfaces

2. Financial Services

2.1. Financial services

2.1.1. Account Management

2.1.1.1. Systematic record keeping

2.1.1.2. Facilitating rational decision making

2.1.1.3. Legal compliance

2.1.1.4. Protection of business assets

2.1.1.5. Determination of Profit/loss

2.1.1.6. Authorization

2.1.1.7. Credit limit management

2.1.1.8. Ascertaining the profitability, liquidity and solvency of the entity

2.1.1.9. Robust accounting

2.1.1.10. Owner management

2.1.1.11. Tenant/Lease management

2.1.1.12. Legal tracking

2.1.1.13. Board reporting

2.1.2. Customer Life cycle Management

2.1.2.1. Introduction to products

2.1.2.1.1. Awareness

2.1.2.2. Acquisition

2.1.2.2.1. Engagement

2.1.2.3. Know your Customer

2.1.2.3.1. KYC for the customers

2.1.2.4. Ease of access to customers

2.1.2.4.1. Access to legacy systems

2.1.2.5. Profiling of customers

2.1.2.5.1. Evaluation

2.1.2.6. Growth of customer base

2.1.2.6.1. Data Warehouse

2.1.2.7. Cultivation of loyalty among customers

2.1.2.7.1. Bonding

2.1.2.8. Customer relationship

2.1.2.8.1. Product and Support Experience

2.1.3. Query & Escalation Management

2.1.3.1. Functional Escalation

2.1.3.2. Hierarchical Escalation

2.1.4. Product & System Help desk Management

2.1.4.1. Reporting

2.1.4.1.1. Ensure teams meet SLA

2.1.4.2. Change Management

2.1.4.2.1. Eliminate risk from change operations

2.1.4.3. Business Process Automation

2.1.4.3.1. Enable organizations to automate repeatable processes

2.1.4.4. Problem Management

2.1.4.4.1. Finding incidents indicative of problems

2.1.4.5. CMDB

2.1.4.5.1. Provides the relational database functionality

2.1.5. Fraud Management

2.1.5.1. Cash Transaction Monitoring

2.1.5.1.1. Identify cash transactions just below regulatory reporting thresholds

2.1.5.1.2. Identify a series of cash disbursements by customer number that together exceed regulatory reporting threshold

2.1.5.1.3. Identify statistically unusual numbers of cash transfers by customer and bank account

2.1.5.2. Check Tampering

2.1.5.2.1. Identify missing, duplicate, void, or out of sequence check numbers

2.1.5.2.2. Identify checks paid that do not match the check issued, by bank, by check

2.1.5.2.3. Locate check forgery or falsification of loan applications

2.1.5.3. Billing

2.1.5.3.1. Identify unusually large number of waived fee by branch or by employee

2.1.6. Collections- Disbursement & Closures

2.1.6.1. Loan disbursement

2.1.6.1.1. Appraisal

2.1.6.1.2. Security Evaluation

2.1.6.1.3. Loan Sanction

2.1.6.1.4. Disbursement

2.1.7. Vendor Management

2.1.7.1. Risk assessment

2.1.7.1.1. Consistent risk assessment

2.1.7.2. Due Diligence

2.1.7.2.1. Enhancing its compliance program to manage regulatory compliance risks

2.1.7.3. Ongoing Monitoring

2.1.7.3.1. Identifying significant vendors

2.1.7.4. Proper documentation and reporting

2.1.7.4.1. Developing and testing the operating effectiveness of key controls

2.1.7.5. Contracts

2.1.7.5.1. Assisting in the development of corrective actions

2.1.7.6. Procedures for terminating relationship

2.1.7.6.1. Reviewing SSAE16 reports from vendors

2.1.7.7. Nondisclosure/Confidentiality agreements

2.1.7.7.1. Review and verification

2.1.8. Credit risk assessment

2.1.8.1. Credit risk at loan origination point

2.1.8.2. Character

2.1.8.3. Management ability

2.1.8.4. Environmental conditions and factors

2.2. Diversified financial services

2.2.1. Multi-Sector Holdings

2.2.2. Specialized finance

2.3. Investment services

2.3.1. Capital market services

2.3.1.1. Investment research and analytics management

2.3.1.1.1. Report Authoring

2.3.1.1.2. Quality Control

2.3.1.1.3. Central Repository

2.3.1.1.4. Workflow Approval

2.3.1.1.5. Research Compliance

2.3.1.1.6. Product Automation

2.3.1.1.7. Content Distribution

2.3.1.1.8. Readership Intelligence

2.3.1.1.9. Client Service

2.3.1.2. Trade and settlement

2.3.1.2.1. Order Confirmation by front office

2.3.1.2.2. Risk management

2.3.1.2.3. Security match making by stock exchange

2.3.1.2.4. Trading

2.3.1.2.5. Confirmation

2.3.1.2.6. Clearing

2.3.1.2.7. Settlement

2.3.1.3. Wealth management

2.3.1.3.1. Discovery and Data Gathering

2.3.1.3.2. Analysis

2.3.1.3.3. Presentation and implementation

2.3.1.3.4. Ongoing Review and Reporting

2.3.1.4. Asset management

2.3.1.4.1. Investment Strategy Formulation

2.3.1.4.2. Asset Allocation

2.3.1.4.3. Fund And Security Selection

2.3.1.4.4. Performance Monitoring And Review

2.3.1.5. Custody and security services

2.3.1.5.1. Hold in safekeeping assets/securities

2.3.1.5.2. Arrange settlement of any purchases and sales

2.3.1.5.3. Administer tax withholding documents and foreign tax reclamation

2.3.1.5.4. Administer voluntary and involuntary corporate actions on securities

2.3.1.5.5. Provide information on the securities

2.3.1.5.6. Maintain bank account and manage cash transactions

2.3.1.5.7. Perform foreign exchange actions

2.3.1.6. Risk management solutions

2.3.1.6.1. Risk integration

2.3.1.6.2. Quantification

2.3.1.6.3. Analysis

2.3.1.6.4. Reporting

2.3.1.6.5. Governess

2.3.2. Investment management

2.3.2.1. Advice to purchase, manage and trade various securities

2.3.2.1.1. Private wealth management

2.3.2.1.2. Private client services

2.3.3. Hedge fund management

2.3.3.1. Investment with safeguarding risks

2.3.3.1.1. Collect funds from accredited investors

2.3.3.1.2. Invest in securities/upcoming events

2.3.4. Private banking

2.3.4.1. Banking services

2.3.4.1.1. Deposit taking and payments

2.3.4.2. Discretionary asset management

2.3.4.2.1. Asset Allocation and managing

2.3.4.3. Brokerage

2.3.4.3.1. Safeguarding and investing

2.3.4.4. Limited tax advisory services

2.3.4.4.1. Advice and investment

2.4. Lending services

2.4.1. Refurbishment and repossession

2.4.1.1. Loan recovery

2.4.1.1.1. Loan credited by bank

2.4.1.1.2. Reminder for loan installment

2.4.1.1.3. Unable to pay back bank loan

2.4.1.1.4. Bank repossess property

2.4.1.1.5. Bank repossess property

2.4.1.1.6. Repossessed property is auctioned/sold

2.4.2. Loan and credit

2.4.2.1. Loan management

2.4.2.1.1. Pre qualification

2.4.2.1.2. Application

2.4.2.1.3. Processing

2.4.2.1.4. Document verification

2.4.2.1.5. Credit reports

2.4.2.1.6. Underwriting

2.4.2.1.7. Closing

2.4.3. Mortgage

2.4.3.1. Credit management

2.4.3.1.1. Data Entry

2.4.3.1.2. Indexing

2.4.3.1.3. Assessments

2.4.3.1.4. Underwriting

2.4.3.1.5. Servicing

2.4.3.1.6. Rate Switches

2.4.3.1.7. Redemption

3. Insurance

3.1. Life/General

3.1.1. Leads management

3.1.2. Leads generation

3.1.2.1. Generating leads for insurance

3.1.3. Leads management

3.1.3.1. Purchase suitable policy

3.1.4. Provides protection

3.1.4.1. Connect with insurance broker

3.1.5. Risk-Sharing

3.1.5.1. Verification and Transfer

3.1.6. Prevention of loss

3.1.6.1. Claim investigation

3.1.7. Provides Capital

3.1.7.1. Policy review

3.1.8. Leads enrichment

3.1.8.1. Damage evaluation

3.1.9. Provides certainty

3.1.9.1. Purchase suitable policy

3.2. General

3.2.1. Vehicle

3.2.2. Health

3.2.3. Property

3.2.4. Liability

3.2.5. Credit

3.2.6. Travel

3.2.7. Casualty

3.2.8. Captive