1. Data Request Management
1.1. Data Request
1.1.1. TradeOps Data Requests
1.2. Backup & Restore
1.2.1. Backup
1.2.2. Backup Policy
1.2.3. Restore
1.2.4. Waste Basket
1.3. PDC/PDR
2. Access Management
2.1. Device Access
2.1.1. USB Access
2.1.2. Windows Remote Access (RDP)
2.2. Email Access
2.2.1. DL Group Management
2.2.2. Email on Mobile/Webmail
2.2.3. Mail Send As (On Behalf)
2.2.4. Outgoing Mail
2.2.5. Resigned User Mailbox
2.2.6. SMTP Access
2.3. Feature Access
2.3.1. Windows Run /CMD Access
2.3.2. WIFI
2.4. File/Folder Access
2.4.1. NAS File/Folder Permission
2.4.2. Server File/Folder Permission
2.5. Network Access
2.5.1. Member Access
2.5.2. Server LAN Access
2.5.3. User LAN
2.6. Premise Access
2.6.1. Room Access
2.7. Security Access
2.7.1. App Install Rights on Desktop
2.7.2. Firewall Request
2.7.3. Member IP Access
2.7.4. Revoke Access
2.7.5. Server Internet Access
2.7.6. User Internet Access
2.7.7. User to Device Access
2.7.8. VPN
2.8. Server Access
2.8.1. Add/Remove Mount point
2.8.2. Cron Access
2.8.3. Host DNS Entry
2.8.4. Route Entry
2.8.5. Server RDP Access
2.8.6. SFTP on Server
2.8.7. Sudo Access
2.8.8. VDI and VPN Group Access Grant/Revoke
2.9. User Account
2.9.1. BO User Maintenance - NSCCL
2.9.2. BO User Maintenance - NSEIL
2.9.3. DBA - SMS User Management
2.9.4. Stratus-VOS User Creation
2.9.5. User Creation
2.9.6. User Management
3. Asset Request Management
3.1. Hardware
3.1.1. Change Request
3.1.2. Create Application
3.1.3. Desktop and Peripherals
3.1.4. Disposal of an Asset
3.1.5. E- Gate Pass
3.1.6. End User Assets
3.1.7. Manually create an Asset Record
3.1.8. Movement of Asset
3.1.9. NAS Share
3.1.10. Server
3.1.11. New Server
3.1.12. Server Decommission
3.1.13. Server File System
3.1.14. Report Lost or Stolen Asset
3.1.15. Storage
3.1.16. Virtual Server Management
3.1.17. Surrender of an Asset
3.2. Software
3.2.1. Application Installation
3.2.2. Database
3.2.3. Oracle RAC
4. Business Exellence
4.1. Collabnet/ALM
4.1.1. Collabnet/ALM
4.2. DAK Management System
4.2.1. DAK Management System
4.3. Corporate Performance Management Requests
4.3.1. CPMS Change Request
4.3.2. Create New Score Card
4.4. NSE Process Framework (iGrafx)
4.4.1. Create/ Change Process Document
4.4.2. Initiate Review and Approval Cycle
4.4.3. View Access Request
5. Misc Services
5.1. Addition of Process in Host Setting
5.2. Application Whitelisting
5.3. IP Phone Config/Recording
5.4. Mobile Mail Configuration
5.5. Presentation Support
5.6. SSL/LDAP Certificate
5.7. Query
6. Others
6.1. Enterprise Tooling
6.1.1. Epsilon
6.1.2. ITRS Monitoring
6.2. Listing LDR
6.2.1. LDR
6.3. Marketing
6.3.1. Marketing
6.4. One View Dashboard
6.4.1. One View Dashboard
6.5. Vormetric
6.5.1. Add/Modify Host
6.6. SOC
6.6.1. Access Control
6.6.2. Hotfolder Creation Request
6.6.3. Password Extraction
6.6.4. Policy Ownership Transfer
6.6.5. Protector License
6.6.6. Server Deletion
6.6.7. Server Integration
6.6.8. User Access Provision
6.6.9. User Access Revoke