Customer

Customer Journey

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Customer by Mind Map: Customer

1. Retarget

2. Receives Email about auditions with link to application

3. Does not apply

4. APPLIES

5. Facebook UCLA Percussion

6. Website You are being redirected...

7. Email List UCLAPercussion Email List

8. Removed from audition list and added to upcoming event lists

9. Unsubscribes

10. Concert

11. Receives emails about concerts

12. Instagram UCLA Percussion (@uclapercussion2) • Instagram photos and videos

13. Youtube UCLAPercussion

14. Unsubscribes

15. Merchandise