Customer

Customer Journey

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Customer by Mind Map: Customer

1. Retarget

2. Receives Email about auditions with link to application

3. Receives emails about concerts

4. Does not apply

5. APPLIES

6. Instagram UCLA Percussion (@uclapercussion2) • Instagram photos and videos

7. Facebook UCLA Percussion

8. Website You are being redirected...

9. Youtube UCLAPercussion

10. Email List UCLAPercussion Email List

11. Removed from audition list and added to upcoming event lists

12. Unsubscribes

13. Concert

14. Unsubscribes

15. Merchandise