Uppay

The perfect rooting of any business or company along with the branch plan that hoe the manpower and functionalities should be used in the venture

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Uppay 作者: Mind Map: Uppay

1. Merchant profile validation

2. Revenue tracking from new aquisition

3. Merchant profile creation

3.1. Provide data to tech team for daily promotions

4. back end operations

4.1. Merchant support

4.1.1. Merchant queries

4.1.1.1. User queries solutions

4.1.1.1.1. Feedback from user after order delivery

4.1.2. Merchant points recharge

5. Accounts & Revenue

5.1. Merchant call verfication

5.2. Merchant engagement

5.2.1. New offer introduction

5.2.2. New scheme enrollment

5.3. Daily merchant share transfer

5.4. Existing merchant recharge

5.5. All expenses tracking & release

5.6. Funds management

5.7. Daily MIS sharing with business head

6. Merchant Business tracking

6.1. Merchant sales report (weekly)

6.2. Merchant footfall report(weekly)

7. Online scheme rollout (Contest,fest,trade scheme)

8. Web development & management

8.1. New pop ups for users

8.2. offer pop up for users

8.2.1. Shopping conversion

9. sales & marketing

9.1. Merchant aqqusition

9.1.1. new merchant aqqusition

9.1.1.1. revenue collection against onboarding

9.1.2. Old merchant recharge system

9.2. Merchant relationship management

9.3. User aqquisition

9.3.1. User eneganement

9.3.2. User shopping experience

9.3.3. User feedback

9.4. Online & offline promotions

9.4.1. Online & social media promotion

9.4.2. Offline promotions (Pamphlet,standee etc.)

9.4.3. User downloads

9.4.4. User awareness(word of mouth publicity ,whatsapp groups)

9.4.5. Online & social media promotion(reviews)

9.4.6. Refer & earn policy

9.5. Joining kit availability (offer letter/joining letter/ID card/visiting card etc.)

10. Technology

10.1. App development & management

10.1.1. Always new user interface

10.1.1.1. Graphic designing

10.1.1.2. New posts for shopping

10.1.2. To make user experience better (customer journey)

10.2. Technical support

10.2.1. Server precurements

10.2.2. Online connectivity with continue shopping

10.2.3. Coordination with back end support team

10.3. SMS blaster

10.3.1. Review and reverts if any

10.3.2. Notification flood

11. Human resources

11.1. Hiring

11.2. Attendance & leaves tracking

11.3. Trainings

11.4. Employee engagement

11.5. Work efficiency

11.6. Major & important FIRING