1. *1. Offer and Improve Community Courses
1.1. *Marketing Plan
1.1.1. Statement of Uniqueness
1.1.1.1. Custom trainings
1.1.1.2. Pre-training survey
1.1.1.3. Learning Style and Context
1.1.1.4. Quality Venues
1.1.1.5. Instructor selection guidelines
1.1.1.6. Follow up Process
1.1.2. Excellent Web Presence
1.1.2.1. Course Postings
1.1.2.2. Links to Instructors
1.1.2.3. Testimonials
1.1.2.4. Rich content, video, etc.
1.1.3. Marketing "reps" in the community
1.1.4. Style Sheet and System
1.1.5. Email/Social Network
1.1.5.1. Constant Contact "Operator"
1.1.5.1.1. Survey Creation
1.1.5.1.2. List Building/Managing
1.1.5.1.3. Mass Emails
1.1.5.1.4. Targeted Emails
1.1.6. Marketing consultant
1.1.7. Write Standards for Trainers
1.1.8. "Map competition"
1.2. Revise contractor system
1.2.1. Conflict of Interest Policy
1.3. Establish accredidation process
1.4. Executive Education
1.4.1. *Women in Leadership-Aug 2009
1.5. Regular Half/Whole Day Courses
1.5.1. Draft course schedule for Fall 09
2. 5. Convene Conferences/Special Events
2.1. *Need to plan at least 9mths in advance
2.2. Topic >Non-Profit Development
2.2.1. *Susan Howlett Series
2.3. Topic > Weatherization
2.4. Topic > Early Learning
2.5. Topic > Customer Service
3. 6. Re-Develop Technical Tools for One-Time Contracts
3.1. Assessment Tool
3.2. Proposal
3.3. Contract
3.4. Service Delivery
3.5. Evaluation/Follow Up
3.6. *Current Conversations
3.6.1. Ray Soriano-Skagit Head Start-Burnout Prevention
3.6.2. Dr. Karen Johnson-Growing Together-Shift Happens + Team Builiding
3.6.3. Quinn Slaton-Skagit Americorp
3.6.4. Kristian Stewart-Campus Compact
3.6.5. Leadership Whatcom-Strengths Finder
3.6.6. VISTA-WA CNS
3.6.7. Strategic Planning/Bill Henkel/Andy Cline
4. 3. Create Staff Development Component-OC
4.1. *Professional dev plan template
4.1.1. Tim has samples
4.2. *Staff as trainer policies/procedures
4.3. "Train the trainer" curriculum
4.4. Outline core curriculum for all staff
4.5. Make Training Opportunities Calendar
4.5.1. I-Cal in Place
4.6. Draft Conflict of Interest Policy
4.7. Staff discount guidelines?
5. 2. Re-Develop Infrastructure
5.1. Planning Tools
5.1.1. Budget and Finance
5.1.1.1. *Draft 2009 Budget
5.1.1.1.1. Aim for $1000 revenue/2x per week
5.1.2. *Draft a Strategic/Business Plan
5.1.2.1. Work with SCORE or ??
5.2. Technology
5.2.1. Review manual registration system
5.2.2. Create database and digital registration system
5.2.2.1. *Data system needs redesigned for short term & long term use
5.2.3. *Migrate data from old ACCESS database-25
5.2.4. Re-build NWYS file server
5.2.5. Project Mgmt Tool/Base Camp et al
5.3. Other
5.3.1. *Re-build hard file archive
5.3.2. Define Board and Advisory roles
5.3.3. *Office Needs
5.3.4. Buy Tim a bottle of wine
5.3.5. *Telecommunications
5.4. Staffing
5.4.1. Director JD and Hrs(done)
5.4.2. Organizational Chart(done)
5.4.3. *Support Staff-Registration
5.4.4. *Support Staff Fiscal/Admin
5.4.5. *Support Staff Marketing/IT
5.4.6. Renew Consulting Contract-John K.?
6. 4. Establish Community Partnerships
6.1. Define Partnership Objecitves
6.2. Select 3-5 to Explore
6.2.1. *United Way
6.2.2. Sustainable Connections
6.2.3. What Council of Non-Profits
6.2.4. *Woodring/WWU