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COMMUNICATION by Mind Map: COMMUNICATION

1. Verbal

1.1. Face to face

1.2. Telephone

1.3. Radio

1.4. Television

2. Non-verbal

2.1. Body language

2.2. Gestures

2.3. How we dress

2.4. Our scent

3. Written

3.1. Letters

3.2. E-mails

3.3. Books

3.4. Internet

4. Visualizations

4.1. Graphs

4.2. Charts

4.3. Maps

4.4. Logos

5. Process

5.1. Noise

5.1.1. Physical noise

5.1.2. Inappropiate body language

5.1.3. Culture differences

5.2. Encodes

5.2.1. Sender

5.3. Decodes

5.3.1. Receiver

5.4. Channel

5.4.1. Message

5.4.1.1. Expressions

5.4.1.2. Information

5.4.1.3. Speech

5.4.1.4. Voice

5.5. Feedback

5.5.1. From audience

5.5.1.1. Verbal

5.5.1.2. Facial expressions

6. Information

6.1. Structure

6.1.1. Welcoming

6.1.2. Informative

6.1.3. Logical sequence

6.2. Introduction

6.2.1. Explain content

6.2.2. Purpose of presentation

6.3. Points & transitions

6.3.1. Maintain priorities

6.3.2. Focus and follow a sequence

6.4. Conclusion

6.4.1. Summary

6.4.2. Recommendations

6.4.3. Next stages