1. Consult
1.1. Instructional technology
1.1.1. Sakai
1.1.2. Office 365 / Teams for courses
1.2. Instructional design / pedagogy
1.2.1. Classroom observation
1.2.2. Peer evaluation
1.2.3. Grading?
1.2.4. Hybrid / Belended learning
1.2.5. Online courses
1.3. EdTech / Teaching Research / SOTL
1.3.1. Grant programs
2. Workshop
2.1. Instructional technology
2.1.1. Sakai
2.2. Instructional design
3. Recordings / Media / Video
3.1. Consult
3.1.1. Streaming media
3.1.2. Recording classes
3.1.3. Voicethread
3.2. Production
3.2.1. Field
3.2.2. Soundstage
3.2.3. Podcast
3.2.4. Soundbooth
3.2.5. Lightboard
3.3. (Create) Learning Modules
3.3.1. Narrated presentation
3.3.2. Articulate 360
3.3.3. Camtasia
3.4. Lecture capture / Record lecture
3.4.1. Recording request
3.4.2. Training
3.4.3. Support
3.5. Voicethread
3.5.1. Create
3.5.2. Share
3.5.3. View
3.6. Media / Video Hosting
3.6.1. Warpwire
3.6.1.1. Create
3.6.1.2. Share
3.6.1.3. View
3.6.2. Heelstream
3.6.2.1. Onboarding / Training / Support
4. Sakai
4.1. Configuration
4.1.1. New site
4.1.2. Access
4.1.3. User management
4.1.4. Content structure
4.1.5. Grading & assessments
4.2. Incident
4.3. Consult
4.4. Help building site
4.5. Have a problem
4.5.1. SPH: Route to Andrew Ochs
4.5.2. SOM: ??
4.5.3. CA&S: ??
4.6. Need a consult
5. Teaching Tools
5.1. Virtual Microscopy
5.1.1. Aperio
5.2. Attendance
5.2.1. Check-in App
5.2.2. Poll Everywhere
5.2.3. Cardswipe
5.2.4. SPH Attendance Tool
5.3. Polling
5.3.1. Poll Everywhere
5.3.2. Turning Point
5.4. Simulations
5.4.1. CAE
5.5. VR/AR/XR
5.6. Makerspaces
5.7. Assessment support
5.7.1. Antiplagairism
5.7.1.1. Simcheck
5.7.1.2. TurnitIn
5.7.2. Secure exams
5.7.2.1. ExamSoft
5.7.3. Gradescope
5.7.4. Peer Evaluation Tool (SPH)
5.7.5. Qualtrics
5.7.6. Rubrics Tool (SPH)
5.8. Content hosting
5.8.1. Wordpress
5.9. Collaboration
5.9.1. Office 365 / Teams
5.9.2. Zoom
5.10. Data visualization
5.11. Eportfolio
5.11.1. Badging
5.11.2. Esports
5.12. Hardware
5.12.1. iPad support (SOM only)
5.12.2. Equipment loans
5.12.2.1. Computers / AV
5.12.2.2. Medical equipment (SOM only)
6. Live Video collaboration
6.1. Zoom
6.2. WebEx
6.3. Videoconferencing
7. Administrative Tools
7.1. Curriculum mapping
7.1.1. One45
7.2. Event support
7.3. Case management
7.4. Custom
7.5. Workflow management
7.6. Data management
7.6.1. Tableau
7.6.2. Watermark Via?
7.6.3. Splunk
7.7. Qualtrics
7.8. Course evaluations
8. Classroom services
8.1. Consult on room design
8.2. Project management
8.3. Support / incident management
8.4. Event support
8.4.1. In-room tech
8.4.2. Setup
8.4.3. Consult/Training
8.4.4. Guest lectures