Agile Vancouver: Involving Stakeholders in User Experience (UX) Design, by Paul D. Hibbitts

1. Involving Stakeholders

1.1. Stakeholder Types I've Encountered

1.2. Why These Methods?

2. Introduction

3. Setting Direction With Usability and UX Goals

3.1. Usability Goals - How it Works

3.2. UX Goals - How it Feels

4. Envisioning With Design Scenarios

4.1. What are Scenarios?

4.2. Why Use Scenarios?

4.3. User Representations for Scenarios

4.4. How to Create Good Scenarios

5. Conducting Stakeholder Design Reviews

5.1. Oh, The Troubles I've Seen...

5.2. One Format That Has Worked for Me

6. Wrap-up

6.1. Summary

6.2. Suggested Further Readings

6.3. Contact Details