1. Stock EMAIL: Treatment-now-instock
1.1. Stock EMAIL: Treatment-now-instock
2. Save and come back later - EMAIL: questions-save-and-continue
3. Test kit order/P-line
3.1. Order is placed - EMAIL: Order-confirmation-p-line
3.1.1. 1. Processed to pharma
3.1.1.1. EMAIL: Awaiting-pharmacist-review-p-line
3.1.1.1.1. 1. Need more information.
3.1.1.1.2. 2. Approve based on information.
3.1.1.1.3. 3. Decline based on informations.
3.1.2. 2. CS need more information
3.1.2.1. EMAIL: CS-suspended
3.1.2.1.1. 1. Get information, process to pharma
3.1.2.1.2. 2. Get information & decline
3.1.2.1.3. 3. Get no information
3.1.3. 3. Blacklisted, wrong answers, wrong gender or dodgy order
3.1.3.1. EMAIL: Order-cancelled-by-customer-service
3.1.4. 4. Customers cancel
3.1.4.1. EMAIL : Order-cancelled
3.2. Pre-order EMAIL: Pre-order-entered-in-the-system-p-line
3.2.1. Stock EMAIL: Treatment-now-instock
4. Product order/POM
4.1. Order is placed - EMAIL: Order-confirmation
4.1.1. 1. Process to doctor
4.1.1.1. Processed to prescribe - EMAIL: Awaiting-doctor-review
4.1.1.1.1. 1. Need more information:
4.1.1.1.2. 2. Approve based on information.
4.1.1.1.3. 3. Decline based on informations.
4.1.2. 2. CS need more information
4.1.2.1. EMAIL: CS-suspende
4.1.2.1.1. 1. Get information, process to doctor
4.1.2.1.2. 2. Get information & decline
4.1.2.1.3. 3. Get no information
4.1.3. 3. CS cancel
4.1.3.1. EMAIL: Order-cancelled-by-customer-service
4.1.4. 4. Customers cancel
4.1.4.1. EMAIL: Order-cancelled
4.2. Order as a guest - EMAIL: ordered-as-gues
4.2.1. Order is placed - EMAIL: Order-confirmation
4.2.1.1. 1. Process to doctor
4.2.1.1.1. Processed to prescribe - EMAIL: Awaiting-doctor-review
4.2.1.2. 2. CS need more information
4.2.1.2.1. EMAIL: CS-suspende
4.2.1.3. 3. CS cancel
4.2.1.3.1. EMAIL: Order-cancelled-by-customer-service
4.2.1.4. 4. Customers cancel
4.2.1.4.1. EMAIL: Order-cancelled
5. Urine test kit order
5.1. Stock EMAIL: Let-you-know-instock
5.1.1. Stock EMAIL: Treatment-now-instock
5.2. Save and come back later - EMAIL: questions-save-and-continue
5.2.1. Order is placed - EMAIL : STK-testkit-order-confirmation (Test-ki-order-entered-in-the-system)
5.2.1.1. 1. Processed to pharma
5.2.1.1.1. EMAIL: Processed to pharma
5.2.1.2. 2. CS need more information
5.2.1.2.1. EMAIL: CS-suspended
5.2.1.3. 3. Blacklisted, wrong answers, wrong gender or dodgy order
5.2.1.3.1. EMAIL: Order-cancelled-by-customer-service
5.2.1.4. 4. Customers cancel
5.2.1.4.1. EMAIL : Order-cancelled
6. Blood test kit order
6.1. Order is placed - EMAIL : STK-testkit-order-confirmation (Test-ki-order-entered-in-the-system)
6.1.1. 1. Processed to pharma
6.1.1.1. EMAIL: Processed to pharma
6.1.1.1.1. 1. Need more information.
6.1.1.1.2. 2. Approve based on information.
6.1.2. 2. CS need more information
6.1.2.1. EMAIL: CS-suspended
6.1.2.1.1. 1. Get information, process to pharma
6.1.2.1.2. 2. Get information & decline
6.1.2.1.3. 3. Get no information
6.1.3. 3. Blacklisted, wrong answers, wrong gender or dodgy order
6.1.3.1. EMAIL: Order-cancelled-by-customer-service
6.1.4. 4. Customers cancel
6.1.4.1. EMAIL : Order-cancelled
6.2. Stock EMAIL: Treatment-now-instock
6.2.1. Stock EMAIL: Treatment-now-instock