1. One on Ones
1.1. Weekly
1.2. Camden
1.2.1. MARCH/APRIL
1.3. Campbelltown
1.3.1. NOW
1.3.1.1. Feedback
1.3.1.2. Goals
1.3.1.3. Problems to discuss weekly
2. Report to Tim and Mark
2.1. KPI's
2.2. Staff Feedback
2.3. Fair Trading issues
2.4. Recruiting
3. Smaller or No Portfolio
3.1. NOW
4. Running Letting Team
4.1. ONCE I HAVE PA
4.1.1. Monday
4.1.1.1. Update owners after the weekend
4.1.1.2. Check all keys
4.1.1.3. Start at processing
4.1.1.4. Call through open house list
4.1.2. Tuesday
4.1.2.1. Prepare weekly opens
4.1.2.2. Follow up on apps
4.1.3. Wednesday
4.1.3.1. Office (on list, off list, advertising new listings, assisting assigned pm's, app processing)
4.1.4. Thursday
4.1.4.1. Out of office (open houses)
4.1.4.2. Afternoon - approving apps
4.1.5. Friday
4.1.5.1. Out of office (open houses if needed)
4.1.5.2. Prepare for Saturday opens
4.1.5.3. Filing for assigned pm
4.1.5.4. PM training and upskilling
4.1.5.5. Lease signups
5. Budget & Responsibility
6. Policies & Procedures
6.1. NOW
6.1.1. Checklists
6.1.2. Staff Safety
6.1.3. Uniform
6.1.4. First Aid
7. Business KPI's
7.1. MARCH
7.1.1. Arrears
7.1.2. Gains
7.1.3. Losses
7.1.4. Lettings
7.1.5. Portfolio Sizes
8. Weekly Meetings
8.1. Campbelltown
8.1.1. NOW
8.1.1.1. PM numbers
9. Tribunal Assisting
9.1. NOW
9.1.1. Preparing
9.1.2. Training
9.1.3. Attending (when needed)
10. Complaints
10.1. NOW
10.1.1. Calls
10.1.2. Emails
10.1.3. Escalate to Jono when needed
11. Recruiting
11.1. NOW (when needed)
11.1.1. Seek advertising
12. Uniforms
12.1. NOW
12.1.1. Policy to be put in place