Organisation

1. MARKETING

1.1. Mission, vision and values

1.2. Strategy

1.3. Markets

1.4. 7 P's

1.4.1. Product

1.4.2. Place

1.4.3. Promotion

1.4.4. Pricing

1.4.5. People

1.4.6. Process

1.4.7. Physical Evidence

1.5. Macro Environment

1.5.1. Ethical

1.5.2. Socal

1.5.3. Techological

1.5.4. Economic

1.5.5. Enviromental

1.5.6. Political

1.5.7. Legal

1.6. Micro Environment

1.6.1. Customers

1.6.2. Marketing intermediaries

1.6.3. Suppliers

1.6.4. Competitors

2. FINANCE

2.1. Raising Finance

2.1.1. Debt factoring

2.1.2. Overdrafts

2.1.3. Lease finance

2.1.4. Equity Finance

3. OPERATIONS

3.1. Strategy

3.1.1. In line with Marketing

3.2. KPI's

3.3. Contractual SLA's

3.4. Performance

3.4.1. Quality

3.4.2. Speed

3.4.3. Flexibility

3.4.4. Sustainabiity

3.4.5. Dependability

3.4.6. Cost

3.4.7. Trade-offs

3.5. Delivery

3.6. Resource

3.7. Manufacturing

3.8. Transformation Process

3.8.1. Material Processing

3.8.2. Information Processing

3.8.3. Customer Processing

3.9. Management

3.9.1. Organising inputs

3.9.2. Managing Outputs

3.9.3. Managing Processes

3.9.4. Planning and Control