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Central Desktop Competency Map by Mind Map: Central Desktop Competency Map
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Central Desktop Competency Map

Over the past 10 years, human resource and organizational development professionals have generated a lot of interest in the notion of competencies as a key element and measure of human performance. Competencies are becoming a frequently-used and written-about vehicle for organizational applications such as: • Defining the factors for success in jobs (i.e., work) and work roles within the organization • Assessing the current performance and future development needs of persons holding jobs and roles • Mapping succession possibilities for employees within the organization • Assigning compensation grades and levels to particular jobs and roles • Selecting applicants for open positions, using competency-based interviewing techniques


COMPETENCY: Competencies include the collection of success factors necessary for achieving important results in a specific job or work role in a particular organization. Success factors are combinations of knowledge, skills, and attributes (more historically called “KSA’s”) that are described in terms of specific behaviors, and are demonstrated by superior performers in those jobs or work roles. Attributes include: personal characteristics, traits, motives, values or ways of thinking that impact an individual’s behavior

KSA+A We actually use Knowledge, Skill, and Attitude (vs. Attribute) as our standard format. One reason for this is that attitudes are addressable by training and other interventions... I'm not sure that attributes (like traits) are.

"Hockey" model

Original Belt Level Concept


Searching CD

Accessing the Help Center

Using Dashboard

Using Workspaces

Access Account Settings via the "My Account" menu item

CD Structure


Main Navigation Bar (Blue Banner)

Worm Hole

Blue Banner (with "The Lounge") -- How do we get something on the banner?

Links on CD Page footers

"Web Meetings" Under Dashboard

Review Document "Back Links" Tab in Version History