SOFT SKILLS
by Lama Hj
1. Teamwork
1.1. Reliability
1.2. Respectfulness
1.3. Conflict Managment
1.4. Listening
1.5. Leadership
1.6. Communication skills
2. Negotiation skill
2.1. Problem solving
2.1.1. Define the problem
2.1.2. Generate new ideas
2.1.3. Evaluate and select solutions
2.1.4. Evaluate and select solution
2.1.5. Implement and Evaluate
2.1.6. LookBack
2.2. Listening Skills
2.3. Analytical Skills
2.4. Profesional and emotional intellligent
2.5. Persuasive skills
3. Mindfullness and stress managment
3.1. Emotional Regulation
3.2. Attentional Control
3.3. Self awarness
4. Proffesionalism in Worksplace
4.1. Interpersonal skills
4.2. Time managment
4.3. communication skills
4.4. knowlageable
4.5. work ethic
4.6. apperance
4.7. Time Managment
4.8. Communication skills
5. Leadership
5.1. Self awarness
5.2. communication
5.3. influence
5.4. learning agility
6. Presentation skills
6.1. Body language
6.2. Tone
6.3. Setting Goal and Objective
6.4. Handling Questions
6.5. Conclusion
7. Communication skills
7.1. Verbal and NonVerbal Comunication
7.2. Capturing attention
7.3. Effective Communication
7.4. Listening
7.4.1. Pay attention
7.4.2. Withhold judgment
7.4.3. reflect
7.4.4. clarify
7.4.5. summarize
7.4.6. share