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WORKFLOW by Mind Map: WORKFLOW

1. Marketing Div

1.1. Online (Hieu Do)

1.1.1. Database

1.1.2. Lead

1.1.3. Brand Idea

1.1.4. Sales Boost

1.2. Offline (Hieu Den)

1.2.1. Lead

1.2.2. Club Network

1.2.3. Sales exposure

1.2.4. Workshop

1.2.5. Sponsorship

1.3. Visual

1.3.1. POSM

1.3.2. Facility, equipments

1.3.3. Uniform

1.3.4. Promotion Gift

2. Sales Div

2.1. Fanpage (Tram, Tran)

2.2. Email, SMS, Teleales (Tram, Tran)

2.3. Direct Sale (Thu)

2.3.1. Exploit lead

2.3.2. Consult program

2.3.3. Sales Promotion

2.3.4. Negotiation and deal

3. Educational Div

3.1. Training

3.2. Programs

3.3. Class schedule

3.4. Teacher Recruitment

3.5. Assessment

3.6. Research new program

4. Sales Div

4.1. Customer Service

4.1.1. Build loyal relationship

4.1.2. Increase reputation and quality

4.1.3. Feedback to E-div

4.1.4. Upsell and cross-sell

4.2. Up-selling, cross-selling

5. People: Database -> Lead -> Potential Customers -> Customers -> Loyal Customers

6. Product/Program: Learning sitemap -> Curriculum -> Syllabus -> Lesson Plan -> Classroom Activities -> Assessment