WORKFLOW

1. Marketing Div

1.1. Online (Hieu Do)

1.1.1. Database

1.1.2. Lead

1.1.3. Brand Idea

1.1.4. Sales Boost

1.2. Offline (Hieu Den)

1.2.1. Lead

1.2.2. Club Network

1.2.3. Sales exposure

1.2.4. Workshop

1.2.5. Sponsorship

1.3. Visual

1.3.1. POSM

1.3.2. Facility, equipments

1.3.3. Uniform

1.3.4. Promotion Gift

2. Sales Div

2.1. Customer Service

2.1.1. Build loyal relationship

2.1.2. Increase reputation and quality

2.1.3. Feedback to E-div

2.1.4. Upsell and cross-sell

2.2. Up-selling, cross-selling

3. People: Database -> Lead -> Potential Customers -> Customers -> Loyal Customers

4. Sales Div

4.1. Fanpage (Tram, Tran)

4.2. Email, SMS, Teleales (Tram, Tran)

4.3. Direct Sale (Thu)

4.3.1. Exploit lead

4.3.2. Consult program

4.3.3. Sales Promotion

4.3.4. Negotiation and deal

5. Educational Div

5.1. Training

5.2. Programs

5.3. Class schedule

5.4. Teacher Recruitment

5.5. Assessment

5.6. Research new program

6. Product/Program: Learning sitemap -> Curriculum -> Syllabus -> Lesson Plan -> Classroom Activities -> Assessment