West Coast Carriers
by Justin Marcus Robinson-Hyer
1. Branding
1.1. Re brand
1.2. Logo
1.3. Mission Statement
1.4. CSR Statement
2. Marketing & Website Creation
2.1. 3rd party marketing
2.2. Accessibility
2.3. Implementation of technology
2.4. Customer feedback
2.5. Exposure / Advertisement
3. Sales force
3.1. Sales Team
3.2. Cold Calling
3.3. Senior agent touch backs
3.4. Dedicated customer service
3.5. Customer retention
4. Incentive Program
4.1. Guarntees
4.2. Trucker incentives
4.3. promotional Products