TRENDS 20-22
by Konstantin Volgapov
1. Lifetime learning
1.1. Startup world
1.1.1. Painless growth
1.2. Flow state
2. Technology
2.1. AI
2.2. AR
3. Consumer economy
3.1. It's all about experience
3.1.1. O2O
3.1.2. Customer service trends
3.1.3. Retail trends