Managing the Information Systems Infrastructure and Services

1. Issues Associated with Managing the IS Infrastructure

1.1. Rapid Obsolescence and Shorter IT Cycles

1.2. The Dawn of Computing

1.3. Moore’s Law

1.4. IT Cycles and Obsolescence

1.5. Big Data and Rapidly Increasing Storage Needs

1.6. Demand Fluctuations

1.7. Increasing Energy Needs

2. Cloud Computing

2.1. Cloud Computing Characteristics

2.1.1. On-Demand Self-Service

2.1.2. Rapid Elasticity

2.1.3. Broad Network Access

2.1.4. Resource Pooling

2.1.5. Measured Service

2.2. Cloud Computing Service Models

2.2.1. (IaaS), (PaaS), (SaaS)

2.3. Public and Private Clouds

2.4. Managing the Cloud

2.5. Advanced Cloud Applications: Service-Oriented Architecture (SOA)

2.6. Green Computing

2.6.1. Driving Forces

2.6.2. Approaches

3. The IS Infrastructure

3.1. Software

3.2. Data Centers

4. IS Infrastructure Components

4.1. System Software

4.1.1. Operating Systems

4.1.2. Controls computer hardware operations

4.2. Storage

4.2.1. Operational

4.2.2. Backup

4.2.3. Archival

4.3. Networking

4.3.1. Rules/protocols for communication

4.3.2. Transmission pathway

4.3.3. Sender and receiver

4.4. Servers, Clients, and Peers

4.5. Types of Computer Networks

4.5.1. Personal area network (PAN)

4.5.2. Local area network (LAN)

4.5.3. Wide area network (WAN)

4.6. Data Centers

4.6.1. Security

4.6.2. Management

4.6.3. Repairs

4.6.4. Upgrades