1. Further steps:
1.1. Overlap within other teams?
1.1.1. Diagrams?
1.2. Agile workplatforms?
1.2.1. Work with teams?
1.3. Workgroup?
1.3.1. Focus on, improving one of the key areas, topics?
2. Define 'key areas'
2.1. Long term strategy vs short term
2.1.1. Trust people in their daily job focus, more focus on long term by higher management?
2.1.1.1. Example: what is the goal on long term?
2.2. No issues
2.2.1. Not everyone is facing issues on ‘’Prioritization and Decision Efficiency’’
2.3. Interfaces with other teams
2.3.1. Central vs local
2.3.2. Communication between departments
2.3.2.1. Cross team information sharing over the departments
2.3.2.1.1. finding the needed documents/information..
2.3.2.2. Processes need to be aligned
2.3.2.2.1. Example: a lot of preparation work is done for a spot sale, in the final step the order status is ‘blocked’?
2.3.3. Inter department decision making
2.3.3.1. DoA (Delegation of Authority)
2.3.3.1.1. Decision making? SPOT deal agreements?
3. Online survey
3.1. Analyse feedback
3.1.1. Question 1:Identify 2-3 areas/examples where you feel you don't have the decision making power you need to work efficiently.
3.1.1.1. Work relations with finance/credit No overview/understanding of each others work environment (example: Sales/Logistics/Back Office/Credit) Strong focus on short-term --> Where is the focus on long term? "WIE" strategy is missing! Clear communication guidelines - who can communicate what to which parties? Parental leave - this is legally organized, and I don't believe this is subject of this workgroup (something for management to take up).
3.1.2. Question 2:Identify top 2 - 3 areas where you feel that your or your teams' priorities and interests conflict with other individuals or teams (i.e. competing priorities).
3.1.2.1. Alginment between Sales/Logistics/Back Office to decide on spot deals (and on longer term contracts as well?) Ad hoc management requests create massive workload A lack of long term focus compared to the short term thinking Alignment to make quick decisions --> not possible as alignment takes too long GBS has different priorities --> Simplification on their side does not align with simplification on operations No joint goal --> everyone is working on his/her own topic, No understanding of each others work Prioritisation between PBM/GFO/Plan --> Doing too much? :
3.1.3. Question 3: For each of the above examples, define key reason/blocker.
3.1.3.1. Communication between different departments doesn't flow easily Short term focus Everyone wants to do his/her job at best without considering the other work of other departments Alignment within the commercial team - who does what?
3.1.3.2. Central information places – sharing info, more alignment
3.1.3.2.1. Example: knowledge of what other departments are doing? Agreements with customer? Agreements in logistic?
3.1.4. Question 4:Recommend actions to remove blocker/conflict.
3.1.4.1. Process mapping (need to be simple, not exhaustive) Better alignment between the different departments (set-up weekly short meeting/call to discuss spot/longer term contracts/…) --> PBM not sufficient? access to important information (planning / logistics contracts ... ) via Teams ? Add long term goals --> Why the focuss on short term? Trust the people that work on short term and build long term strategy/capability!