1. Launch the project
1.1. Complete stakeholder research
1.1.1. Stakeholder interviews
1.1.2. Stakeholder Analysis
1.2. Initial implementation plan
1.2.1. Processes selected
1.2.2. Project management documentation
1.2.2.1. Project charter
1.2.2.2. Project scope definition
1.2.2.3. Initial project plan
1.2.2.4. Initial risk analysis
1.2.2.5. Initial communication strategy
1.2.3. KPIs and key metrics selected
1.2.4. Initial Business Case
2. Design Phase
2.1. Models of As-Is Processes completed
2.2. Measure As-Is performance metrics
2.3. Identify quick wins
2.4. Document what works well
3. Modelling Phase
3.1. Initial Organizational change strategy
3.2. Updated business case
3.2.1. Cost benefit analysis for To-Be processes
3.2.2. SMT presentation with recommendations
3.3. Redesigned process models
3.3.1. Create process models
3.3.2. Document new process models
3.3.2.1. Process Gap Analysis
3.3.2.2. Capacity planning information
3.3.3. Validate new processes
3.3.3.1. Confirm process meets stakeholder expectations
3.3.3.2. Confirm models meet strategy and to-be metrics
3.3.3.3. Quality check models against BPMN 2.0
3.4. Project plan for execution phase
3.5. Stakeholder communication plan
4. Develop or Execution phase
4.1. Develop high-level overview of the solution
4.2. Integrations specified, test scripts written
4.3. Finalised software documentation
4.3.1. Software spec/design
4.3.2. Configuration
4.3.3. Test scripts
4.4. Hardware documentation
4.4.1. Spec
4.4.2. Availability
4.4.3. Test scripts and results
4.5. Staff training
5. Implement phase
5.1. Marketing
5.2. User acceptance testing
5.3. Communications sent
5.4. Rollout new BPM
5.4.1. Sign off plans
5.4.1.1. Rollout plan
5.4.1.2. Back out plan
5.4.1.3. Contingency plan
5.4.2. Implement changes
5.4.3. Monitor and adjust
6. Realise value and monitor phase
6.1. Communicate benefits
6.2. Benefits delivery and tracking
6.2.1. Snapshot KPIs & metrics for comparative baseline
6.2.2. Monitor KPIs metrics for benefit analysis
6.2.3. Delivery activities in benefits summary plan
6.3. Benefits delivery and tracking
6.3.1. Benefits milestone network matrix
6.3.2. Benefits delivery matrix
6.3.3. Benefits realisation register