1. Adding money
1.1. With bank transfer
1.1.1. How to transfer money to my account?
1.1.1.1. View account details
1.1.1.1.1. Choose currency
1.1.2. When will the money arrive?
1.1.2.1. View account details
1.1.2.1.1. Choose currency
1.1.3. What to do if money hasn't arrived?
1.1.3.1. View account details
1.1.3.1.1. Choose currency
1.1.4. Can I recieve my salary?
1.1.4.1. View account details
1.1.4.1.1. Choose currency
1.1.5. Will I be charged for inbound transfer?
1.1.5.1. View account details
1.1.5.1.1. Choose currency
1.1.6. Which countries are not supported for inbound transfers?
1.1.6.1. View account details
1.1.6.1.1. Choose currency
1.1.7. Which currencies are supported for inbound transfers?
1.1.7.1. View account details
1.1.7.1.1. Choose currency
1.2. With card
1.2.1. How to add money with card?
1.2.1.1. Add money
1.2.1.1.1. Add money by card screen
1.2.2. Are there any deposit limits?
1.2.2.1. Add money
1.2.2.1.1. Add money by card screen
1.2.3. Can I use Apple Pay / Google Pay to add money?
1.2.3.1. Add money
1.2.3.1.1. Add money with Google / Apple Pay screen
1.2.4. What cards and currencies are supported?
1.2.4.1. Add money
1.2.4.1.1. Add money by card screen
1.2.5. Will I be charged for adding money by card?
1.2.5.1. Add money
1.2.5.1.1. Add money by card screen
1.2.6. How do auto deposits work?
1.2.6.1. Set up auto-deposit
1.2.6.1.1. Auto-deposit screen
1.3. With money from other Revolut users
1.3.1. Requesting money by link
1.3.1.1. Request money
1.3.1.1.1. Request via payment link screen
1.3.2. Splitting bill
1.3.2.1. Choose a transaction
1.3.2.1.1. Split bill select contacts screen
1.3.3. Receiving money by username
1.3.3.1. How can receive money by username?
1.3.3.1.1. Share my username
1.3.3.2. How can I hide my username?
1.3.3.2.1. Hide username
1.3.3.3. Can I change my username?
1.4. With Credit
1.4.1. How do I get credit?
1.4.1.1. Get credit
1.4.1.1.1. Credit screen
1.4.2. Am I eligible for credit?
1.4.2.1. Get credit
1.4.2.1.1. Credit screen
1.4.3. Can I cancel my credit?
1.4.3.1. Get credit
1.4.3.1.1. Credit screen
1.4.4. Who provides credits?
1.4.4.1. Get credit
1.4.4.1.1. Credit screen
1.5. With linked accounts
1.5.1. How can I add money using my linked bank account?
1.5.1.1. Add money
1.5.1.1.1. Add money with open banking screen
1.5.2. Is adding money with my linked bank account safe?
1.5.2.1. Add money
1.5.2.1.1. Add money with open banking screen
1.5.3. I added money with my linked bank account, but I can't see it on my account in Revolut
1.5.4. Can you do anything if I have a problem using my linked bank account to add money?
1.5.5. Can I add money with a shared or joint bank account?
1.5.5.1. Add money
1.5.5.1.1. Add money with open banking screen
1.6. With cash or cheque
2. My Accounts
2.1. Managing my account
2.1.1. What happens if my balance goes negative?
2.1.1.1. Add money
2.1.1.1.1. Add money screen
2.1.2. Where can I find my account statements?
2.1.2.1. Choose account
2.1.2.1.1. Account statement screen
2.1.3. How can I keep track of my spendings with Analytics feature?
2.1.3.1. Open Analytics
2.1.3.1.1. Analytics screen
2.1.4. How can I limit my spendings with Budgeting feature?
2.1.4.1. Set a budget goal
2.1.4.1.1. Set up your monthly budget screen
2.2. Exchanging money
2.2.1. How do I exchange money?
2.2.1.1. Exchange money
2.2.1.1.1. Exchange money screen
2.2.2. How does auto-exchange work?
2.2.2.1. Auto-exchange
2.2.2.1.1. Auto-exchange screen
2.2.3. What foreign exchange rate will I get?
2.2.3.1. Exchange money
2.2.3.1.1. Exchange money screen
2.2.4. Will I be charged for exchanging foreign currencies?
2.2.4.1. Exchange money
2.2.4.1.1. Exchange money screen
2.2.5. What currencies are supported for holding and exchange?
2.2.5.1. Exchange money
2.2.5.1.1. Exchange money screen
2.3. Junior accounts
2.3.1. What is Revolut Junior and who can create a Revolut Junior account?
2.3.1.1. Create a Junior account
2.3.1.1.1. Create a Junior account screen
2.3.2. The Revolut Junior card
2.3.2.1. Order a card for my child
2.3.2.1.1. [Junior Account active]
2.3.2.1.2. [Junior Account not active]
2.3.2.2. How to activate Revolut Junior card?
2.3.2.2.1. Card settings
2.3.2.3. Can I use the card of my child?
2.3.2.3.1. [Junior Account active]
2.3.2.3.2. [Junior Account not active]
2.3.2.4. My child has forgotten the card PIN, what can I do?
2.3.2.4.1. [Junior Account active]
2.3.2.4.2. [Junior Account not active]
2.3.2.5. Can Revolut Junior cards be used abroad?
2.3.2.5.1. [Junior Account active]
2.3.2.5.2. [Junior Account not active]
2.3.2.6. How can I report a lost or stolen Revolut Junior card?
2.3.2.6.1. [Junior Account active]
2.3.2.6.2. [Junior Account not active]
2.3.2.7. Can Junior card be added to Apple Pay or Google Pay?
2.3.2.7.1. [Junior Account not active]
2.3.3. What is the Revolut Junior app for?
2.3.3.1. [Junior Account not active]
2.3.3.1.1. Create a Junior account
2.3.4. What is the currency of a Revolut Junior account?
2.3.4.1. [Junior Account not active]
2.3.4.1.1. Create a Junior account
2.3.5. Can I control my child's use of the Revolut Junior card?
2.3.5.1. [Junior Account not active]
2.3.5.1.1. Create a Junior account
2.3.5.2. [Junior Account active]
2.3.5.2.1. Junior card settings
2.3.6. Can a Revolut Junior account be managed by a second adult?
2.3.6.1. [Junior Account not active]
2.3.6.1.1. Create a Junior account
2.3.7. What happens if I move to a country where Revolut Junior is not available?
2.3.7.1. [Junior Account active]
2.3.7.1.1. My Junior account
2.3.7.2. [Junior Account not active]
2.3.7.2.1. Create a Junior account
2.3.8. Can I add or withdraw money from my child's account?
2.3.8.1. [Junior Account active]
2.3.8.1.1. My Junior account
2.3.8.2. [Junior Account not active]
2.3.8.2.1. Create a Junior account
2.3.9. Can I close a Revolut Junior account?
2.3.9.1. [Junior Account active]
2.3.9.1.1. Close my Junior account
2.3.9.2. [Junior Account not active]
2.3.9.2.1. Create a Junior account
2.3.10. My child doesn’t have a phone, can they use Revolut Junior?
2.3.10.1. [Junior Account active]
2.3.10.1.1. My Junior account
2.3.10.2. [Junior Account not active]
2.3.10.2.1. Create a Junior account
2.4. Linked accounts
2.4.1. What are linked bank accounts?
2.4.1.1. Link an account
2.4.1.1.1. Link an account screen
2.4.2. Which banks can I link in the Revolut app?
2.4.2.1. Link an account
2.4.2.1.1. Link an account screen
2.4.3. How can I add external linked accounts?
2.4.3.1. Link an account
2.4.3.1.1. Link an account screen
2.4.4. How can I remove external linked accounts?
2.4.4.1. Remove linked account
2.4.4.1.1. [Choose linked account]
2.4.5. Can I add money to Revolut using my linked account?
2.4.5.1. Add money with linked account
2.4.5.1.1. Add money with linked account screen
2.4.6. How will Revolut use the information from my linked account?
2.4.6.1. Link an account
2.4.6.1.1. Link an account screen
2.4.7. Can you do anything if I have a problem on my linked account?
3. Wealth
3.1. Stocks
3.1.1. Getting started with trading
3.1.1.1. How do I open a trading account
3.1.1.1.1. [There's NO active trading account]
3.1.1.1.2. [There's an active trading account]
3.1.1.2. Can I transfer my account from/to another broker?
3.1.1.2.1. [There's NO active trading account]
3.1.1.2.2. [There IS an active trading account]
3.1.1.3. What types of trading accounts are supported?
3.1.1.3.1. [There's NO active trading account]
3.1.1.3.2. [There IS an active trading account]
3.1.1.4. Funding my investment account
3.1.1.4.1. [There's NO active trading account]
3.1.1.4.2. [There's an active trading account]
3.1.1.5. Why should I provide information about my income and occupation to trade?
3.1.1.5.1. [There's NO active trading account]
3.1.1.5.2. [There IS an active trading account]
3.1.2. Trading stocks
3.1.2.1. What’s available to trade?
3.1.2.1.1. [There's NO active trading account]
3.1.2.1.2. [There IS an active trading account]
3.1.2.2. When can I trade?
3.1.2.2.1. [There's NO active trading account]
3.1.2.2.2. [There IS an active trading account]
3.1.2.3. Are there limits on how often I can trade?
3.1.2.3.1. [There's NO active trading account]
3.1.2.3.2. [There IS an active trading account]
3.1.2.4. Do I see real-time security prices?
3.1.2.4.1. [There's NO active trading account]
3.1.2.4.2. [There IS an active trading account]
3.1.2.5. What fees will I be charged for my trading?
3.1.2.5.1. [There's NO active trading account]
3.1.2.5.2. [There IS an active trading account]
3.1.2.6. Are there any order limits to trade?
3.1.2.6.1. [There's NO active trading account]
3.1.2.6.2. [There IS an active trading account]
3.1.2.7. How are my orders routed when I trade?
3.1.2.7.1. [There's NO active trading account]
3.1.2.7.2. [There IS an active trading account]
3.1.2.8. Can I use leverage to trade?
3.1.2.8.1. [There's NO active trading account]
3.1.2.8.2. [There IS an active trading account]
3.1.2.9. Can I buy only a fraction of a share?
3.1.2.9.1. [There's NO active trading account]
3.1.2.9.2. [There IS an active trading account]
3.1.2.10. How is the portfolio value calculated?
3.1.2.10.1. [There's NO active trading account]
3.1.2.10.2. [There IS an active trading account]
3.1.2.11. Can I set price alerts for trading?
3.1.2.11.1. [There's NO active trading account]
3.1.2.11.2. [There IS an active trading account]
3.1.2.12. Why I cannot withdraw money just after selling shares?
3.1.2.12.1. [There's NO active trading account]
3.1.2.12.2. [There IS an active trading account]
3.1.3. Understanding investment events and regulations
3.1.3.1. Can I participate in voting at meetings for companies that I own shares in?
3.1.3.1.1. [There's NO active trading account]
3.1.3.1.2. [There IS an active trading account]
3.1.3.2. What if the Third Party Broker fails?
3.1.3.2.1. [There's NO active trading account]
3.1.3.2.2. [There IS an active trading account]
3.1.3.3. What is a W-8 BEN form?
3.1.3.3.1. [There's NO active trading account]
3.1.3.3.2. [There IS an active trading account]
3.1.3.4. Who is Revolut Trading authorised by?
3.1.3.4.1. [There's NO active trading account]
3.1.3.4.2. [There IS an active trading account]
3.1.3.5. What happens to my trading account if a company issues a dividend?
3.1.3.5.1. [There's NO active trading account]
3.1.3.5.2. [There IS an active trading account]
3.1.3.6. What happens to my stocks if a company is delisted?
3.1.3.6.1. [There's NO active trading account]
3.1.3.6.2. [There IS an active trading account]
3.1.3.7. Reporting taxes on my investments
3.1.3.7.1. [There's NO active trading account]
3.1.3.7.2. [There IS an active trading account]
3.2. Crypto
3.2.1. Getting cryptocurrency exposure
3.2.1.1. Which cryptocurrency is supported?
3.2.1.1.1. Buy crypto
3.2.1.2. How much does gaining cryptocurrency exposure cost?
3.2.1.2.1. Buy crypto
3.2.1.3. Unlocking cryptocurrency offering
3.2.1.3.1. Buy crypto
3.2.1.4. Converting from and to cryptocurrencies
3.2.1.4.1. Buy crypto
3.2.1.5. Does the conversion from and to cryptocurrencies happen instantly?
3.2.1.5.1. Buy crypto
3.2.1.6. Sending cryptocurrency exposure
3.2.1.6.1. Buy crypto
3.2.2. Understanding Revolut cryptocurrency
3.2.2.1. What is cryptocurrency exposure?
3.2.2.1.1. Buy crypto
3.2.2.1.2. Buy crypto
3.2.2.2. Which exchange does Revolut use?
3.2.2.2.1. Buy crypto
3.2.2.3. How does Revolut calculate the cryptocurrency rates?
3.2.2.3.1. Buy crypto
3.2.2.4. Are my cryptocurrencies secure?
3.2.2.4.1. Buy crypto
3.2.2.5. What is a fiat currency?
3.2.2.5.1. Buy crypto
3.2.2.6. What is blockchain?
3.2.2.6.1. Buy crypto
3.2.2.7. What are private keys and where are mine?
3.2.2.7.1. Buy crypto
3.2.2.8. What is a ‘hard fork’ and how may we handle it?
3.2.2.8.1. Buy crypto
3.2.2.9. Are cryptocurrencies regulated?
3.2.2.9.1. Buy crypto
3.2.3. What can't I do with Revolut cryptocurrency?
3.2.3.1. Are there any limits on exchanges?
3.2.3.1.1. Buy crypto
3.2.3.2. Do I have an individual cryptocurrency wallet?
3.2.3.2.1. Buy crypto
3.2.3.3. Can I receive cryptocurrencies sent to my Revolut account?
3.2.3.3.1. Buy crypto
3.2.3.4. Can I transfer my cryptocurrency interest to another wallet?
3.2.3.4.1. Buy crypto
3.2.3.5. Can I spend my cryptocurrency exposure?
3.2.3.5.1. Buy crypto
3.2.3.6. Can I view my cryptocurrency exposure on the blockchain?
3.2.3.6.1. Buy crypto
3.3. Commodities
3.3.1. Getting started with Precious Metals
3.3.1.1. Which Precious Metals are supported?
3.3.1.1.1. Buy precious metals
3.3.1.2. How much does Precious Metals exposure cost and how is it calculated ?
3.3.1.2.1. Buy precious metals
3.3.1.3. Converting to and from Precious Metals
3.3.1.3.1. Buy precious metals
3.3.1.4. Sourcing and measurement of Precious Metals
3.3.1.4.1. Buy precious metals
3.3.1.5. Managing my Precious Metals exposure
3.3.1.5.1. Buy precious metals
3.3.2. Understanding Revolut Precious Metals
3.3.2.1. What is Precious Metals exposure?
3.3.2.1.1. Buy precious metals
3.3.2.2. Are my Precious Metals secure?
3.3.2.2.1. Buy precious metals
3.3.2.3. Are Precious Metals regulated?
3.3.2.3.1. Buy precious metals
3.3.2.4. Do I have to pay taxes for my Precious Metals?
3.3.2.4.1. Buy precious metals
3.3.3. What can't I do with Precious Metals?
3.3.3.1. Do I have an individual allocated Precious Metals account?
3.3.3.1.1. Buy precious metals
3.3.3.2. Receiving and transferring Precious Metals
3.3.3.2.1. Buy precious metals
3.3.3.3. Can I get my Precious Metals physically delivered to me?
3.3.3.3.1. Buy precious metals
3.4. Vaults
3.4.1. What are Revolut Vaults?
3.4.1.1. To Vaults
3.4.1.1.1. Vaults screen
3.4.2. What are the different types of Vaults?
3.4.2.1. To Vaults
3.4.2.1.1. Vaults screen
3.4.3. How do I put money into Vaults?
3.4.3.1. To Vaults
3.4.3.1.1. Vaults screen
3.4.4. How do spare change round-ups work?
3.4.4.1. To Vaults
3.4.4.1.1. Vaults screen
3.4.5. Withdrawing money from my Regular Vault
3.4.5.1. To Vaults
3.4.5.1.1. Vaults screen
3.4.6. Group Vaults
3.4.6.1. What is a Group Vault?
3.4.6.1.1. To Vaults
3.4.6.2. Managing a Group Vault
3.4.6.2.1. To Vaults
3.4.6.3. Withdrawing money from a Group Vault
3.4.6.3.1. To Vaults
3.5. Savings Vaults
3.5.1. Getting started with Savings Vaults
3.5.1.1. What is a Savings Vault?
3.5.1.1.1. To Vaults
3.5.1.2. Who can access Savings Vaults?
3.5.1.2.1. To Vaults
3.5.1.3. Why can’t I earn interest on my non-GBP Vaults?
3.5.1.3.1. To Vaults
3.5.2. Using Savings Vaults
3.5.2.1. How do I create a new Savings Vault?
3.5.2.1.1. To Vaults
3.5.2.2. How do I deposit funds into my Savings Vault?
3.5.2.2.1. To Vaults
3.5.2.3. How do I withdraw funds from my Savings Vault?
3.5.2.3.1. To Vaults
3.5.2.4. How do I close a Savings Vault?
3.5.2.4.1. To Vaults
3.5.2.5. Can I create a Savings Vault for a group?
3.5.2.5.1. To Vaults
3.5.2.6. Can I convert an existing Personal Vault into a Savings Vault?
3.5.2.6.1. To Vaults
3.5.2.7. Where can I find the terms & conditions for my Savings Vaults?
3.5.2.7.1. To Vaults
3.5.2.8. Can I have a GBP Savings Vault and Regular Vault with no interest at the same time?
3.5.2.8.1. To Vaults
3.5.3. Understanding Savings Vaults products
3.5.3.1. Does Revolut hold the money in the Savings Vaults?
3.5.3.1.1. To Vaults
3.5.3.2. What is the interest rate on Savings Vaults?
3.5.3.2.1. To Vaults
3.5.3.3. What is AER?
3.5.3.3.1. To Vaults
3.5.3.4. How is interest on Savings Vaults calculated and paid?
3.5.3.4.1. To Vaults
3.5.3.5. Can the interest rate on Savings Vaults change?
3.5.3.5.1. To Vaults
3.5.3.6. Are there any fees for Savings Vaults?
3.5.3.6.1. To Vaults
3.5.3.7. Are there any minimum or maximum deposits for a Savings Vault?
3.5.3.7.1. To Vaults
3.5.3.8. I’ve deposited money into my Savings Vault – why isn’t it earning interest yet?
3.5.3.8.1. To Vaults
3.5.3.9. How are the funds in my Savings Vaults protected?
3.5.3.9.1. To Vaults
3.5.3.10. Is there anything I have to do about tax?
3.5.3.10.1. To Vaults
3.5.3.11. Where can I find a statement for my Savings Vault?
3.5.3.11.1. To Vaults
4. Making payments
4.1. Card issues
4.1.1. My physical card is not working
4.1.1.1. Troubleshoot
4.1.1.1.1. [Choose card]
4.1.2. I have not received my card
4.1.2.1. Troubleshoot
4.1.2.1.1. [Choose card]
4.1.3. My card has been lost or stolen
4.1.3.1. Report lost or stolen
4.1.3.1.1. [Choose card]
4.1.4. My disposable virtual card is not working
4.1.5. My contactless is not working
4.1.5.1. [There are recent declined txns due to contactless settings]
4.1.5.1.1. Turn on contactless
4.1.6. My Revolut card is due to expire
4.1.6.1. Order a new card
4.1.6.1.1. Card order flow
4.1.7. My card has been compromised
4.1.7.1. Freeze card
4.1.7.1.1. [Choose card]
4.1.8. I want to change my card PIN
4.1.8.1. Change PIN
4.1.8.1.1. [Choose card]
4.1.9. I have exceeded all my PIN tries
4.1.9.1. [There's a card with exceeded PIN tries]
4.1.9.1.1. Reset PIN tries
4.1.10. My card has been swallowed by an ATM
4.1.10.1. Deactivate card
4.1.10.1.1. [Choose card]
4.1.11. How do I reactivate a terminated card?
4.1.11.1. Reactivate card
4.1.11.1.1. [Choose card]
4.2. Getting a card
4.2.1. Debit Card
4.2.1.1. Ordering a physical card
4.2.1.1.1. Order a card
4.2.1.2. When will my card be delivered?
4.2.1.2.1. Track my card
4.2.1.3. How do I know if my card order has been placed successfully?
4.2.1.3.1. Track my card
4.2.1.4. Finding my card PIN
4.2.1.4.1. Display PIN
4.2.2. Virtual debit card
4.2.2.1. Ordering a virtual card
4.2.2.1.1. Order a card
4.2.2.2. Ordering a disposable virtual card
4.2.2.2.1. Order a card
4.2.2.3. Are there any limits to using disposable virtual cards?
4.2.2.3.1. Order a card
4.2.3. Can I choose between Visa and Mastercard?
4.2.3.1. Order a card
4.2.3.1.1. Card order flow
4.2.4. Linking an existing Revolut card
4.2.4.1. Link a card
4.2.4.1.1. Link card screen
4.2.5. Getting a spare card
4.2.5.1. Order a card
4.2.5.1.1. Card order flow
4.2.6. Activating my Revolut card
4.2.6.1. [KYC != PASSED]
4.2.6.1.1. Verify identity
4.2.6.2. [KYC = PASSED]
4.2.6.2.1. [there's an inactive card]
4.3. Paying by card
4.3.1. What currencies are supported for spending?
4.3.2. Which currency balance will be deducted for spending?
4.3.3. Will I be charged for card payments?
4.3.3.1. [if plan < METAL]
4.3.3.1.1. Upgrade plan
4.3.4. Which merchant is not supported with Revolut?
4.3.5. Can I get a refund to my Revolut card?
4.3.6. Using my card with Apple Pay or Google Pay
4.3.6.1. Am I eligible for Apple / Google Pay
4.3.6.1.1. Set up Google / Apple pay
4.3.6.2. Where can I pay with Apple Pay or Google Pay?
4.3.6.2.1. Set up Google / Apple pay
4.3.6.3. Are there any payment limits when I use Apple Pay or Google Pay?
4.3.6.3.1. Set up Google / Apple pay
4.3.6.4. Are my card details protected?
4.3.6.4.1. Set up Google / Apple pay
4.3.7. Withdrawing cash
4.3.7.1. How do I withdraw cash
4.3.7.1.1. Find ATMs
4.3.7.2. Will I be charged for cash withdrawal
4.3.7.2.1. [if plan < METAL]
4.3.7.3. What are the usage limits?
4.3.7.3.1. Find ATMs
4.3.7.4. Where can I find ATMs?
4.3.7.4.1. Find ATMs
4.3.8. Card security settings
4.3.8.1. Spending limit
4.3.8.1.1. Set up spending limit
4.3.8.2. Enabling security settings
4.3.8.2.1. Security settings
4.3.8.3. Freezing card
4.3.8.3.1. Freeze card
4.4. Sending money to a bank account
4.4.1. How do I send money to a bank account?
4.4.1.1. Make a transfer
4.4.1.1.1. Bank transfer screen
4.4.2. Where can I transfer money?
4.4.2.1. Make a transfer
4.4.2.1.1. Bank transfer screen
4.4.3. Recipient has not received the money?
4.4.3.1. Troubleshoot a transaction
4.4.3.1.1. [Transaction Within ETA]
4.4.3.1.2. [Transaction Outside ETA]
4.4.4. Will I be charged for transferring money?
4.4.4.1. Make a transfer
4.4.4.1.1. Bank transfer screen
4.4.5. Why is my beneficiary not allowed?
4.4.5.1. Make a transfer
4.4.5.1.1. Bank transfer screen
4.4.6. What are the transfer limits?
4.4.6.1. Make a transfer
4.4.6.1.1. Bank transfer screen
4.4.7. How fast is my transfer?
4.4.7.1. Make a transfer
4.4.7.1.1. Bank transfer screen
4.4.8. How do I download my transfer confirmation?
4.4.8.1. Select a transaction
4.4.8.1.1. [Confirmation available?]
4.4.9. What if I don't know the account details?
4.4.9.1. Send a payment link
4.4.9.1.1. Payment link generation screen
4.4.10. Ho do I set up recurring payments?
4.5. Sending money to another Revolut account
4.5.1. Sending money to friends from my contact list
4.5.1.1. Send money
4.5.1.1.1. Payments screen (send to contacts)
4.5.2. Paying people near me
4.5.2.1. Send money
4.5.2.1.1. Pay people near me screen
4.5.3. How can I send money by username?
4.5.3.1. Send money
4.5.3.1.1. Send money by username screen
4.5.4. Why can’t I pay someone by username?
4.5.4.1. Send money
4.5.4.1.1. Send money by username screen
4.6. Paying via Direct Debit
4.6.1. What is a Direct Debit?
4.6.1.1. My account details
4.6.1.1.1. Account details screen
4.6.2. What is the maximum amount payable in a single direct debit transaction?
4.6.2.1. My account details
4.6.2.1.1. Account details screen
4.6.3. Setting up a Direct Debit
4.6.3.1. My account details
4.6.3.1.1. Account details screen
4.6.4. Cancelling Direct Debits
4.6.4.1. Cancel a Direct Debit
4.6.4.1.1. [select Direct Debit]
5. Extra features
5.1. Overseas medical insurance
5.1.1. Getting started with travel insurance
5.1.1.1. What makes Revolut travel insurance different?
5.1.1.1.1. Get travel insurance
5.1.1.2. What does the Revolut travel insurance cover?
5.1.1.2.1. Get travel insurance
5.1.1.3. Am I eligible for Revolut travel insurance?
5.1.1.3.1. Get travel insurance
5.1.1.4. Paying annually
5.1.1.4.1. Get travel insurance
5.1.1.5. Can my companion be covered by the travel insurance?
5.1.1.5.1. Get travel insurance
5.1.1.6. Are cruises covered?
5.1.1.6.1. Get travel insurance
5.1.1.7. Adding extra cover for my travel insurance
5.1.1.7.1. Get travel insurance
5.1.1.8. What is the maximum trip duration to get covered by the travel insurance?
5.1.1.8.1. Get travel insurance
5.1.1.9. Who is Revolut's travel insurance provider?
5.1.1.9.1. Get travel insurance
5.1.2. Making a travel insurance claim
5.1.2.1. How do I make an insurance claim?
5.1.2.1.1. Call insurance company
5.1.2.2. Paying a medical travel insurance excess
5.1.2.2.1. Get travel insurance
5.1.2.3. Finding Terms & Conditions and other details of my travel insurance policy
5.1.2.3.1. [if applicable]
5.1.2.4. What does 'incidental basis' mean in the Terms & Conditions of my travel insurance?
5.1.2.4.1. [if applicable]
5.1.3. Understanding Pay-per-Day insurance
5.1.3.1. How does Pay-per-Day work for travel insurance?
5.1.3.1.1. Get travel insurance
5.1.3.2. When does my Pay-per-Day travel insurance cover start?
5.1.3.2.1. Get travel insurance
5.1.3.3. Am I covered by Pay-per-Day travel insurance if I forget to take my phone with me?
5.1.3.3.1. Get travel insurance
5.1.3.4. Am I covered by Pay-per-Day travel insurance if I disable location services?
5.1.3.4.1. Get travel insurance
5.1.3.5. Why are there different prices for different regions for Pay-per-Day travel insurance?
5.1.3.5.1. Get travel insurance
5.1.4. Resolving issues with my insurance
5.1.4.1. What if the app is telling me I'm not covered when I think I should be?
5.1.4.1.1. [if turned off]
5.1.4.2. What if the app is telling me I'm covered when I think I should not be?
5.1.4.2.1. [if turned off]
5.1.4.3. What if my phone is broken, lost, or stolen while on holiday?
5.1.4.3.1. Get travel insurance
5.1.4.4. What if I don't manage to connect to the internet within 24 hours of starting my trip?
5.1.4.4.1. Get travel insurance
5.1.4.5. What if I have insufficient funds in my account while on a trip?
5.1.4.5.1. Get travel insurance
5.1.4.6. Can I cancel my travel isurance?
5.1.4.6.1. [if eligible]
5.2. Device insurance
5.2.1. Getting a device insurance
5.2.1.1. Get device insurance
5.2.1.1.1. Device insurance screen
5.2.2. What gets covered with the device insurance?
5.2.2.1. Get device insurance
5.2.2.1.1. Device insurance screen
5.2.3. What makes Revolut Device Insurance different?
5.2.3.1. Get device insurance
5.2.3.1.1. Device insurance screen
5.2.4. Is my device eligible?
5.2.4.1. Get device insurance
5.2.4.1.1. Device insurance screen
5.2.5. Making a device insurance claim
5.2.5.1. Make a claim
5.2.5.1.1. Insurance company contact details
5.2.6. Can I cancel my device isurance?
5.2.6.1. Contact insurance provider
5.2.6.1.1. Insurance company contact details
5.3. Rewards
5.3.1. What are Rewards and how can I get them?
5.3.1.1. Rewards
5.3.1.1.1. Rewards section
5.3.2. How do I redeem Rewards?
5.3.2.1. Rewards
5.3.2.1.1. Rewards section
5.3.3. Why have I not received my Rewards cashback?
5.3.3.1. Rewards
5.3.3.1.1. Rewards section
5.4. Earning Metal Cashback
5.4.1. [if plan < Metal]
5.4.1.1. Upgrade
5.4.1.1.1. Upgrade flow
5.5. Promotions
5.5.1. My promo code didn't work
5.5.1.1. Enter you code
5.5.1.1.1. [Request created]
5.6. Accessing airport lounges
5.6.1. What does a Lounge Pass get me?
5.6.1.1. [if plan < Premium]
5.6.1.1.1. Upgrade
5.6.2. Purchasing a Lounge Pass
5.6.2.1. [if plan < Premium]
5.6.2.1.1. Upgrade
5.6.3. Using my Lounge Pass
5.6.3.1. [if plan < Premium]
5.6.3.1.1. Upgrade
5.6.4. What if I have an issue with my LoungeKey Pass?
5.6.4.1. [if plan < Premium]
5.6.4.1.1. Upgrade
5.6.5. What is Smart Delay?
5.6.5.1. [if plan < Premium]
5.6.5.1.1. Upgrade
5.7. Concierge
5.7.1. [if plan < Premium]
5.7.1.1. Upgrade
5.7.1.1.1. Upgrade flow
5.8. Donations
5.8.1. Donating to a charity
5.8.1.1. Donate
5.8.1.1.1. Donate screen
5.8.2. Which charities can I donate to?
5.8.2.1. Donate
5.8.2.1.1. Donate screen
5.8.3. How will my donation be used by charities?
5.8.3.1. Donate
5.8.3.1.1. Donate screen
5.8.4. Will I be able to request back my donation?
5.8.4.1. Donate
5.8.4.1.1. Donate screen
5.8.5. Cancelling a recurring donation
5.8.5.1. Choose a donation
5.8.5.1.1. [list of recurring donations]
5.8.6. Claiming gift and tax exemptions
5.8.6.1. Donate
5.8.6.1.1. Donate screen
6. Profile & Plan
6.1. Upgrading my plan
6.1.1. Revolut Premium and Metal - What's in it for me?
6.1.1.1. [if plan < Metal]
6.1.1.1.1. Upgrade
6.1.2. How do I upgrade my plan
6.1.2.1. [if plan < Metal]
6.1.2.1.1. Upgrade
6.1.3. Can I change billing cycle of my subscription
6.1.3.1. Change billing cycle
6.1.3.1.1. [subscribed <= 14d ago]
6.1.3.1.2. [subscribed > 14d ago]
6.2. Verifying identity
6.2.1. What personal data do I need to submit to use Revolut?
6.2.1.1. [KYC=(NONE or FAILED)]
6.2.1.1.1. Verify identity
6.2.1.2. [KYC=PASSED]
6.2.1.2.1. [Email not verified]
6.2.2. How do I verify my identity?
6.2.2.1. [KYC=(NONE or FAILED)]
6.2.2.1.1. Verify identity
6.2.3. I’m unable to verify my identity
6.2.3.1. [KYC=(NONE or FAILED)]
6.2.3.1.1. Verify identity
6.2.4. Why do I need to verify my identity?
6.2.4.1. [KYC=(NONE or FAILED)]
6.2.4.1.1. Verify identity
6.2.5. What countries are supported?
6.2.5.1. [KYC=(NONE or FAILED)]
6.2.5.1.1. Verify identity
6.2.6. What is the minimum age?
6.2.6.1. [KYC=(NONE or FAILED)]
6.2.6.1.1. Verify identity
6.3. Profile settings
6.3.1. I need to edit my personal details
6.3.1.1. Edit my details
6.3.1.1.1. [KYC=(NONE or FAILED)]
6.3.1.1.2. [KYC=(PASSED)]
6.3.2. How do I verify my email?
6.3.2.1. Verify email
6.3.2.1.1. Send verification email screen
6.3.3. I forgot my passcode
6.3.3.1. Change passcode
6.3.3.1.1. Change passcode screen
6.3.4. My phone has been lost or stolen
6.3.4.1. Report lost or stolen phone
6.3.4.1.1. Select device
6.3.5. Downgrading my plan
6.3.5.1. Downgrade
6.3.5.1.1. Change plan flow
6.3.6. Close account
6.3.6.1. Close account
6.3.6.1.1. Close account flow
6.4. Security & Personal Data
6.4.1. I've received a suspicous message
6.4.1.1. View messages from Revolut
6.4.1.1.1. I received a different message
6.4.2. Is my money safe?
6.4.3. I need to verify my source of funds
6.4.3.1. [if eligible]
6.4.3.1.1. Submit Source of funds
6.4.4. Is my private information safe?
6.4.5. I think I have a duplicate account
6.4.5.1. Report duplicate account
6.4.5.1.1. Choose phone number of the other account
6.4.6. How long will Revolut store my data for?
6.4.7. What if I want Revolut to erase all my data?
6.4.8. Knowing the data that Revolut holds on me
6.4.8.1. Download my data
6.4.8.1.1. Documents screen
6.4.9. How do I get Revolut to stop contacting me?
6.4.9.1. Privacy settings
6.4.9.1.1. Privacy settings screen
6.4.10. What does Revolut use my data for?